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Exotel VS IVR Studio

Let’s have a side-by-side comparison of Exotel vs IVR Studio to find out which one is better. This software comparison between Exotel and IVR Studio is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or IVR Studio fits your business.

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  • img 5 Ratings & 5 Reviews
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Pricing

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Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

5

5 Ratings & 5 Reviews

100% Likelihood to Recommend

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Pros & Cons

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Pros

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It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

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Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

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Cons

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Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

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It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

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Reviews

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Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgEducation
  • imgHealthcare
  • imgLogistics
  • imgE-Commerce
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Voice & Data Integration
  • checked Get Real-Time Notifications
  • checked Call & SMS Filtering
  • checked Reports & Analytics
  • checked Call Recording
  • checked Missed Call Services
  • checked Repeat calls missed
  • checked Customer Management
  • checked SMS Integration
  • checked Voicemail
  • checked Daily Email Reports
  • checked Easy Setup
  • checked IVR Design
  • checked Outbound IVR
  • checked Call Queuing
  • checked Voice Mail
  • checked Audio & TTS
  • checked Inbound IVR
  • checked Scalability
  • checked Security
  • checked User Interaction
  • checked Web, Email, CRM, Phone Connectivity

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Knowlarity SuperReceptionist

Knowlarity SuperReceptionist


EasyGoIVR

EasyGoIVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


Telkosh Voice solution

Telkosh Voice solution


See all Exotel alternatives img
Knowlarity SuperReceptionist

Knowlarity SuperReceptionist


EasyGoIVR

EasyGoIVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


Telkosh Voice solution

Telkosh Voice solution


See all IVR Studio alternatives img

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Similar Comparison

Exotel vs IVR Studio Comparison FAQs

Software questions,
answered

While Exotel offers customized features, IVR Studio has diverse modules. Select between Exotel or IVR Studio as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, IVR Studio focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, IVR Studio emphasizes on customization.

No, the difference between Exotel and IVR Studio lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, IVR Studio addresses the diverse audience.

It depends upon your business requirement. Both Exotel and IVR Studio provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs IVR Studio

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Exotel vs IVR Studio In terms of Features
  • Comparison Between Exotel and IVR Studio In terms of Deployment Type
  • Exotel or IVR Studio: Which Is Ideal for Your Industry
  • Which Is Better? - Exotel or IVR Studio

Comparison of Exotel vs IVR Studio In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. IVR Studio is known for functionalities like Easy Setup, IVR Design, Outbound IVR and Call Queuing. When you compare Exotel vs IVR Studio, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and IVR Studio In terms of Deployment Type

While Exotel supports Web Based deployment; IVR Studio is suitable for Web Based deployment. While selecting between Exotel and IVR Studio, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or IVR Studio: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For Contact Center, IVR Studio is a better choice. If you are confused between Exotel or IVR Studio, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or IVR Studio

Exotel and IVR Studio can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and IVR Studio during demo to decide which one is best for your business.

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