Exotel VS VAgent

Let’s have a side-by-side comparison of Exotel vs VAgent to find out which one is better. This software comparison between Exotel and VAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or VAgent fits your business.

Comparison

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Exotel

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VAgent

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Pricing

Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans

Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

5 Ratings & 5 Reviews

Features 5

Value for Money 5

Ease of Use 5

Customer Support 5

Likelihood to Recommend

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Not Available

Currently no ratings are available. Please check back later

Pros & Cons

Pros

It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

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Currently no pros are available. Please check back later

Cons

Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

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Reviews

Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Education
Healthcare
Logistics
E-Commerce

Contact Center

Features

Product features

Voice & Data Integration
Get Real-Time Notifications
Call & SMS Filtering
Reports & Analytics
Call Recording
Missed Call Services
Repeat calls missed
Customer Management
SMS Integration
Voicemail
Daily Email Reports

Call Recording
Parallel Ringing
Live Call Tracking
Sticky agent
CRM Integration
Internal Call Transfer
SMS Alert
IVR Facility
Call Routing
Voicemail

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Knowlarity SuperReceptionist

EasyGoIVR

Kingasterisk Voice Broadcasting

Telkosh Voice solution

See all Exotel alternatives

Knowlarity SuperReceptionist

EasyGoIVR

Kingasterisk Voice Broadcasting

Telkosh Voice solution

See all VAgent alternatives

Exotel vs VAgent Comparison FAQs

Software questions,
answered

While Exotel offers customized features, VAgent has diverse modules. Select between Exotel or VAgent as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, VAgent focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, VAgent emphasizes on customization.

No, the difference between Exotel and VAgent lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, VAgent addresses the diverse audience.

It depends upon your business requirement. Both Exotel and VAgent provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs VAgent

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Exotel vs VAgent In terms of Features
Comparison Between Exotel and VAgent In terms of Deployment Type
Exotel or VAgent: Which Is Ideal for Your Industry
Which Is Better? - Exotel or VAgent

Comparison of Exotel vs VAgent In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. VAgent is known for functionalities like Call Recording, Parallel Ringing, Live Call Tracking and Sticky agent. When you compare Exotel vs VAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and VAgent In terms of Deployment Type

While Exotel supports Web Based deployment; VAgent is suitable for Web Based deployment. While selecting between Exotel and VAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or VAgent: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For Contact Center, VAgent is a better choice. If you are confused between Exotel or VAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or VAgent

Exotel and VAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and VAgent during demo to decide which one is best for your business.

Author: Techjockey Team

Exotel VS VAgent

We provide the best software solution for your business needs

Exotel vs VAgent Comparison FAQs

Is Exotel better than VAgent?

Are Exotel and VAgent same?

Which is better Exotel or VAgent?

Is Exotel the same as VAgent?

Can Exotel replace VAgent?

What is the difference between Exotel and VAgent?

A Quick Comparison Between Exotel vs VAgent

Comparison of Exotel vs VAgent In terms of Features

Comparison Between Exotel and VAgent In terms of Deployment Type

Exotel or VAgent: Which Is Ideal for Your Industry

Which Is Better? - Exotel or VAgent

Exotel VS VAgent

We provide the best software solution for your business needs

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Exotel vs VAgent Comparison FAQs

Is Exotel better than VAgent?

Are Exotel and VAgent same?

Which is better Exotel or VAgent?

Is Exotel the same as VAgent?

Can Exotel replace VAgent?

What is the difference between Exotel and VAgent?

A Quick Comparison Between Exotel vs VAgent

Comparison of Exotel vs VAgent In terms of Features

Comparison Between Exotel and VAgent In terms of Deployment Type

Exotel or VAgent: Which Is Ideal for Your Industry

Which Is Better? - Exotel or VAgent

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