Exotel VS Twilio
Let’s have a side-by-side comparison of Exotel vs Twilio to find out which one is better. This software comparison between Exotel and Twilio is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Twilio fits your business.
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Education- Healthcare
- Logistics
- E-Commerce
- Telecom
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Voice & Data Integration
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Get Real-Time Notifications
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Call & SMS Filtering
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Reports & Analytics
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Call Recording
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Chat / Messaging
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Voicemail
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Image & Video
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Email Designer
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Audio / Video Conferencing
Exotel has helped streamline my business and improve communication with my customers. By using this, I can monitor the activity of my sales team, be more responsive to customer inquiries and do it all from my phone. I just love it!
Posted -
Jan 25, 2021
They can think about revamping their UI/UX.
Posted -
Jan 25, 2021
I use Twilio to send text messages to my customers. The API is very easy to use, and I can send a text message to my customers in less than 2 minutes. The API is a big-time saver for me since I don't have to write my own code to send SMS messages. I have been using Twilio for a while now and I must say that I am in love with this software.
Posted -
Sep 01, 2022
It doesn’t provide very detailed analytical data which I think is an area where Twilio can improve upon.
Posted -
Sep 01, 2022
Deployment
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Web Based
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On Premises
Device Supported
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Desktop
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Mobile
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Tablet
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iPad
Operating System
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Ubuntu
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Windows
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iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
Deployment
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Web Based
-
On Premises
Device Supported
-
Desktop
-
Mobile
-
Tablet
-
iPad
Operating System
-
Ubuntu
-
Windows
-
iOS
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Android
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Mac OS
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Windows(Phone)
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Linux
A Quick Comparison Between Exotel and Twilio
Let’s have a detailed comparison of Exotel vs Twilio to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Exotel or Twilio fits your business.
Comparison of Exotel vs Twilio In terms of Features
Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Twilio is known for functionalities like Chat / Messaging, Voicemail, Image & Video and Email Designer. When you compare Exotel vs Twilio , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.
Comparison Between Exotel and Twilio In terms of Deployment Type
While Exotel supports Web Based deployment; Twilio is suitable for Web Based deployment. While selecting between Exotel and Twilio , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.
Exotel or Twilio : Which Is Ideal for Your Industry
Exotel is ideal for industries like Education, Healthcare and Logistics. For Telecom, Twilio is a better choice. If you are confused between Exotel or Twilio , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.
Which Is Better? - Exotel or Twilio
Exotel and Twilio can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Twilio during demo to decide which one is best for your business.
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