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Exotel VS Knowlarity SuperReceptionist

Let’s have a side-by-side comparison of Exotel vs Knowlarity SuperReceptionist to find out which one is better. This software comparison between Exotel and Knowlarity SuperReceptionist is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Exotel or Knowlarity SuperReceptionist fits your business.

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  • Recommended
  • img 5 Ratings & 5 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 9 Ratings & 9 Reviews
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Pricing

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Price Plans

₹ 4708

Micro

₹ 8474

Dabbler

₹ 16948

Believer

+ 1 more plans img

Price on Request

Get customise plan according to your business requirement

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

5

5 Ratings & 5 Reviews

100% Likelihood to Recommend

4.7

9 Ratings & 9 Reviews

97% Likelihood to Recommend

Pros & Cons

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Pros

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It is an affordable, flexible, and secure solution that is easy to implement, an...Read more - Nagaraj Jan 28, 2022

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Their customer support has been amazing, and I am extremely happy with their ser...Read more - momin choudhary Dec 24, 2021

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The custom API integration with the software is super easy. - PULKIT JAIN Sep 22, 2021

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UI is most user friendly and the applets just works flawlessly - anuhya navyasri Sep 19, 2021

Cons

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Auto-call feature can be included which I think is a loophole. Otherwise, it’s...Read more - Maulik Kathiriya Sep 24, 2021

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It doesn’t provide a complete detailed report. I think they can work on the al...Read more - sashi Jan 27, 2021

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Sometimes, Waiting for SMS approval was a pain. but know support team solve this...Read more - anuhya navyasri Sep 19, 2021

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I hope they will fix the interconnectivity between the different service provid...Read more - Shantanu Singh Sep 15, 2021

Reviews

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Verified customer reviews

Most affordable and secure IVR solution for business

Nagaraj Jan 28, 2022

Their have an amazing customer service to help business needs

momin choudhary Dec 24, 2021

Knowlarity Experience

anuhya navyasri Sep 19, 2021

Highly recommended software

Anas Khan Sep 11, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgEducation
  • imgHealthcare
  • imgLogistics
  • imgE-Commerce
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Voice & Data Integration
  • checked Get Real-Time Notifications
  • checked Call & SMS Filtering
  • checked Reports & Analytics
  • checked Call Recording
  • checked Missed Call Services
  • checked Repeat calls missed
  • checked Customer Management
  • checked SMS Integration
  • checked Voicemail
  • checked Daily Email Reports
  • checked Blended Call Center
  • checked Customer Service Analytics
  • checked Engagement Tracking
  • checked IVR/Voice Recognition
  • checked Knowledge Base Management
  • checked Live Chat
  • checked Natural Language Processing
  • checked Natural Language Search
  • checked On-Demand Recording
  • checked Performance Metrics
  • checked Predictive Dialer
  • checked Queue Management
  • checked Real Time Analytics
  • checked Real Time Monitoring
  • checked Real Time Reporting
  • checked Reporting & Statistics
  • checked Sentiment Analysis
  • checked Customer Experience Management
  • checked Chat / Messaging
  • checked Campaign Management
  • checked IVR Facility
  • checked Progressive Dialer
  • checked Outbound Calling
  • checked Toll Free Number
  • checked AI/Machine Learning
  • checked API
  • checked Auto Dialer
  • checked CRM
  • checked Call Center Management
  • checked Call Monitoring
  • checked Call Recording
  • checked Call Routing
  • checked Call Tagging
  • checked Call Tracking
  • checked Call Transfer
  • checked Caller ID
  • checked Speech Recognition

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

EasyGoIVR

EasyGoIVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


Telkosh Voice solution

Telkosh Voice solution


Easy Serve - IVR

Easy Serve - IVR


See all Exotel alternatives img
EasyGoIVR

EasyGoIVR


Kingasterisk Voice Broadcasting

Kingasterisk Voice Broadcasting


Telkosh Voice solution

Telkosh Voice solution


Puportweb IVR Software

Puportweb IVR Software


See all Knowlarity SuperReceptionist alternatives img

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Similar Comparison

Exotel vs Knowlarity SuperReceptionist Comparison FAQs

Software questions,
answered

While Exotel offers customized features, Knowlarity SuperReceptionist has diverse modules. Select between Exotel or Knowlarity SuperReceptionist as per your business needs.

Both these products offer similar features but with a different approach. While Exotel emphasizes on user experiences, Knowlarity SuperReceptionist focuses on functionalities.

It all depends on the functionalities that you prefer. While Exotel offers add-ons along with essential features, Knowlarity SuperReceptionist emphasizes on customization.

No, the difference between Exotel and Knowlarity SuperReceptionist lies in terms of features and functionalities. While Exotel can be customized as per the user’s needs, Knowlarity SuperReceptionist addresses the diverse audience.

It depends upon your business requirement. Both Exotel and Knowlarity SuperReceptionist provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Exotel is customizable, Exotel offers comprehensive modules.

A Quick Comparison Between Exotel vs Knowlarity SuperReceptionist

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Exotel vs Knowlarity SuperReceptionist In terms of Features
  • Comparison Between Exotel and Knowlarity SuperReceptionist In terms of Deployment Type
  • Exotel or Knowlarity SuperReceptionist: Which Is Ideal for Your Industry
  • Which Is Better? - Exotel or Knowlarity SuperReceptionist

Comparison of Exotel vs Knowlarity SuperReceptionist In terms of Features

Exotel includes features like Voice & Data Integration, Get Real-Time Notifications, Call & SMS Filtering and Reports & Analytics. Knowlarity SuperReceptionist is known for functionalities like Blended Call Center, Customer Service & Support, Engagement and IVR/Voice Recognition. When you compare Exotel vs Knowlarity SuperReceptionist, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Exotel and Knowlarity SuperReceptionist In terms of Deployment Type

While Exotel supports Web Based deployment; Knowlarity SuperReceptionist is suitable for Web Based deployment. While selecting between Exotel and Knowlarity SuperReceptionist, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Exotel or Knowlarity SuperReceptionist: Which Is Ideal for Your Industry

Exotel is ideal for industries like Education, Healthcare and Logistics. For All Industries, Knowlarity SuperReceptionist is a better choice. If you are confused between Exotel or Knowlarity SuperReceptionist, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Exotel or Knowlarity SuperReceptionist

Exotel and Knowlarity SuperReceptionist can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Exotel and Knowlarity SuperReceptionist during demo to decide which one is best for your business.

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