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  3. Essential SFA VS Salesforce Service Cloud

Essential SFA VS Salesforce Service Cloud

Let’s have a side-by-side comparison of Essential SFA vs Salesforce Service Cloud to find out which one is better. This software comparison between Essential SFA and Salesforce Service Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Essential SFA or Salesforce Service Cloud fits your business.

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Essential SFA
Essential SFA

4.6

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Salesforce Service Cloud
Salesforce Service Cloud

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Essential SFA
Essential SFA

4.6

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Salesforce Service Cloud
Salesforce Service Cloud

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  • img 2 Ratings & 2 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.6

2 Ratings & 2 Reviews

90% Likelihood to Recommend

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Pros & Cons

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Pros

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I was shopping for a software. I thought I was comparing products but had actual...Read more - MUKESH KUMAR Aug 19, 2016

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The service provided by them is amazing. It was not only fast delivery but when ...Read more - Jyoti Ranjan Nayak Aug 12, 2016

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Reviews

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Verified customer reviews

Honest Experience with Techjockey

Jyoti Ranjan Nayak Aug 12, 2016

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Offline Capability
  • checked Third Party Integration
  • checked GEO Tagging & GEO Fencing
  • checked E-Detailing / Content Delivery Solution
  • checked MIS Reports
  • checked Expense Management
  • checked Target & sales Management
  • checked Push Notification
  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Delta Sales Force Automation

Delta Sales Force Automation

GogreenSFA 360

GogreenSFA 360

KOOPS Sales Force Automation

KOOPS Sales Force Automation

Outplay

Outplay

See all Essential SFA alternatives img
Delta Sales Force Automation

Delta Sales Force Automation

Salesforce Order Management

Salesforce Order Management

GogreenSFA 360

GogreenSFA 360

KOOPS Sales Force Automation

KOOPS Sales Force Automation

See all Salesforce Service Cloud alternatives img

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Essential SFA vs Salesforce Service Cloud Comparison FAQs

Software questions,
answered

While Essential SFA offers customized features, Salesforce Service Cloud has diverse modules. Select between Essential SFA or Salesforce Service Cloud as per your business needs.

Both these products offer similar features but with a different approach. While Essential SFA emphasizes on user experiences, Salesforce Service Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While Essential SFA offers add-ons along with essential features, Salesforce Service Cloud emphasizes on customization.

No, the difference between Essential SFA and Salesforce Service Cloud lies in terms of features and functionalities. While Essential SFA can be customized as per the user’s needs, Salesforce Service Cloud addresses the diverse audience.

It depends upon your business requirement. Both Essential SFA and Salesforce Service Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Essential SFA is customizable, Essential SFA offers comprehensive modules.

A Quick Comparison Between Essential SFA vs Salesforce Service Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Essential SFA vs Salesforce Service Cloud In terms of Features
  • Comparison Between Essential SFA and Salesforce Service Cloud In terms of Deployment Type
  • Essential SFA or Salesforce Service Cloud : Which Is Ideal for Your Industry
  • Which Is Better? - Essential SFA or Salesforce Service Cloud

Comparison of Essential SFA vs Salesforce Service Cloud In terms of Features

Essential SFA includes features like Offline Capability, Third Party Integration, Geo Tagging and E-Detailing / Content Delivery Solution. Salesforce Service Cloud is known for functionalities like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. When you compare Essential SFA vs Salesforce Service Cloud , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Essential SFA and Salesforce Service Cloud In terms of Deployment Type

While Essential SFA supports Web Based deployment; Salesforce Service Cloud is suitable for Web Based deployment. While selecting between Essential SFA and Salesforce Service Cloud , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Essential SFA or Salesforce Service Cloud : Which Is Ideal for Your Industry

Essential SFA is ideal for industries like All Industries. For All Industries, Salesforce Service Cloud is a better choice. If you are confused between Essential SFA or Salesforce Service Cloud , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Essential SFA or Salesforce Service Cloud

Essential SFA and Salesforce Service Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Essential SFA and Salesforce Service Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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