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Edge Helpdesk Suite VS TxHelpDesk

Let’s have a side-by-side comparison of Edge Helpdesk Suite vs TxHelpDesk to find out which one is better. This software comparison between Edge Helpdesk Suite and TxHelpDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Edge Helpdesk Suite or TxHelpDesk fits your business.

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  • img 1 Ratings & 1 Reviews
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Price Plans

Price on Request

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₹ 1250

TX helpdesk

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Ratings

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Overall ratings

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5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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The product was a great ease of use & gives good user experience. With its full...Read more - Grandhi Sumanth May 22, 2023

Reviews

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Fully Automated Ticketing platform

Grandhi Sumanth May 22, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Incident Management
  • checked Knowledge Base
  • checked Multi-Level Workflow Automation
  • checked Self-Service Portal
  • checked Mobile App
  • checked Quick Response
  • checked Decreased Redundancy
  • checked Enhanced productivity
  • checked Omnichannel Customer Support
  • checked Ticket Resolution
  • checked Automation
  • checked Advanced Filters
  • checked Ticket Assignments
  • checked Alerts & Notifications
  • checked Collaboration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all Edge Helpdesk Suite alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


Troopr HelpDesk

Troopr HelpDesk


See all TxHelpDesk alternatives img

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Similar Comparison

Edge Helpdesk Suite vs TxHelpDesk Comparison FAQs

Software questions,
answered

While Edge Helpdesk Suite offers customized features, TxHelpDesk has diverse modules. Select between Edge Helpdesk Suite or TxHelpDesk as per your business needs.

Both these products offer similar features but with a different approach. While Edge Helpdesk Suite emphasizes on user experiences, TxHelpDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Edge Helpdesk Suite offers add-ons along with essential features, TxHelpDesk emphasizes on customization.

No, the difference between Edge Helpdesk Suite and TxHelpDesk lies in terms of features and functionalities. While Edge Helpdesk Suite can be customized as per the user’s needs, TxHelpDesk addresses the diverse audience.

It depends upon your business requirement. Both Edge Helpdesk Suite and TxHelpDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Edge Helpdesk Suite is customizable, Edge Helpdesk Suite offers comprehensive modules.

A Quick Comparison Between Edge Helpdesk Suite vs TxHelpDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Edge Helpdesk Suite vs TxHelpDesk In terms of Features
  • Comparison Between Edge Helpdesk Suite and TxHelpDesk In terms of Deployment Type
  • Edge Helpdesk Suite or TxHelpDesk: Which Is Ideal for Your Industry
  • Which Is Better? - Edge Helpdesk Suite or TxHelpDesk

Comparison of Edge Helpdesk Suite vs TxHelpDesk In terms of Features

Edge Helpdesk Suite includes features like Incident Management, Knowledge Base, Multi-level Approval and Self-Service System. TxHelpDesk is known for functionalities like Omnichannel, Mobile Ticketing, Automation and Advanced Filters. When you compare Edge Helpdesk Suite vs TxHelpDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Edge Helpdesk Suite and TxHelpDesk In terms of Deployment Type

While Edge Helpdesk Suite supports Web Based and On Premises deployment; TxHelpDesk is suitable for Web Based deployment. While selecting between Edge Helpdesk Suite and TxHelpDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Edge Helpdesk Suite or TxHelpDesk: Which Is Ideal for Your Industry

Edge Helpdesk Suite is ideal for industries like All Industries. For All Industries, TxHelpDesk is a better choice. If you are confused between Edge Helpdesk Suite or TxHelpDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Edge Helpdesk Suite or TxHelpDesk

Edge Helpdesk Suite and TxHelpDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Edge Helpdesk Suite and TxHelpDesk during demo to decide which one is best for your business.

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