Dialogflow VS Zendesk

Let’s have a side-by-side comparison of Dialogflow vs Zendesk to find out which one is better. This software comparison between Dialogflow and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Dialogflow or Zendesk fits your business.

Comparison

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Dialogflow

4.3

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Zendesk

4.6

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

View Details

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.3

6 Ratings & 0 Reviews

Features 4.1

Value for Money 4.4

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

4.6

2 Ratings & 2 Reviews

Features 4.5

Value for Money 5

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

Verified customer reviews

Rating

Amar Butle Jan 25, 2025

Rating

Vikanksha Sadgir Oct 27, 2024

See all Dialogflow reviews

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

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Reviews with Video

Not Available

Currently no reviews are available. Please check back later

See all (1)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

Industries

All Industries

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Dialogflow alternatives

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Zendesk alternatives

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Dialogflow vs Zendesk Comparison FAQs

Software questions,
answered

While Dialogflow offers customized features, Zendesk has diverse modules. Select between Dialogflow or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Dialogflow emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Dialogflow offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Dialogflow and Zendesk lies in terms of features and functionalities. While Dialogflow can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Dialogflow and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Dialogflow is customizable, Dialogflow offers comprehensive modules.

A Quick Comparison Between Dialogflow vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Which Is Better? - Dialogflow or Zendesk

Which Is Better? - Dialogflow or Zendesk

Dialogflow and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Dialogflow and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

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Dialogflow VS Zendesk

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Dialogflow vs Zendesk Comparison FAQs

Is Dialogflow better than Zendesk?

Are Dialogflow and Zendesk same?

Which is better Dialogflow or Zendesk?

Is Dialogflow the same as Zendesk?

Can Dialogflow replace Zendesk?

What is the difference between Dialogflow and Zendesk?

A Quick Comparison Between Dialogflow vs Zendesk

Which Is Better? - Dialogflow or Zendesk

Dialogflow VS Zendesk

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Dialogflow vs Zendesk Comparison FAQs

Is Dialogflow better than Zendesk?

Are Dialogflow and Zendesk same?

Which is better Dialogflow or Zendesk?

Is Dialogflow the same as Zendesk?

Can Dialogflow replace Zendesk?

What is the difference between Dialogflow and Zendesk?

A Quick Comparison Between Dialogflow vs Zendesk

Which Is Better? - Dialogflow or Zendesk

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