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DialedIn VS DCdial

Let’s have a side-by-side comparison of DialedIn vs DCdial to find out which one is better. This software comparison between DialedIn and DCdial is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialedIn or DCdial fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux
  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 49

Inbound, Chat & Texting

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$ 79

BASIC

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.3

5 Ratings & 0 Reviews

88% Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

82% Likelihood to Recommend

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgBPO
  • imgContact Center
  • imgITES
  • imgBPO
  • imgContact Center
  • imgBanking

We provide the best software solution for your business needs

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Features

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Product features

  • checked Outbound Call Management
  • checked Reporting & Analytics
  • checked Regulatory Compliance Support
  • checked Quality Assurance
  • checked Admin Console
  • checked Agent Desktop
  • checked Multichannel Solution
  • checked Blended Contact Center
  • checked Inbound Contact Center
  • checked Integrations
  • checked Route Calls by Agent Skillset
  • checked Remote Call Monitoring
  • checked Local and Toll-Free Dialer
  • checked Priority Routing
  • checked PCI Compliant Payment Lines
  • checked Lead Filter Strategy
  • checked Fully Integrated with CRM
  • checked Comprehensive Preview Dialer
  • checked Advanced Agent Desktop & Tools
  • checked Robust Security Features

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all DialedIn alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all DCdial alternatives img

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Similar Comparison

DialedIn vs DCdial Comparison FAQs

Software questions,
answered

While DialedIn offers customized features, DCdial has diverse modules. Select between DialedIn or DCdial as per your business needs.

Both these products offer similar features but with a different approach. While DialedIn emphasizes on user experiences, DCdial focuses on functionalities.

It all depends on the functionalities that you prefer. While DialedIn offers add-ons along with essential features, DCdial emphasizes on customization.

No, the difference between DialedIn and DCdial lies in terms of features and functionalities. While DialedIn can be customized as per the user’s needs, DCdial addresses the diverse audience.

It depends upon your business requirement. Both DialedIn and DCdial provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DialedIn is customizable, DialedIn offers comprehensive modules.

A Quick Comparison Between DialedIn vs DCdial

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DialedIn vs DCdial In terms of Features
  • Comparison Between DialedIn and DCdial In terms of Deployment Type
  • DialedIn or DCdial: Which Is Ideal for Your Industry
  • Which Is Better? - DialedIn or DCdial

Comparison of DialedIn vs DCdial In terms of Features

DialedIn includes features like Call Center Management, Sales & Repair Tracking, Supply Chain Management and Quality Management. DCdial is known for functionalities like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. When you compare DialedIn vs DCdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialedIn and DCdial In terms of Deployment Type

While DialedIn supports Web Based deployment; DCdial is suitable for Web Based deployment. While selecting between DialedIn and DCdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialedIn or DCdial: Which Is Ideal for Your Industry

DialedIn is ideal for industries like BPO and Contact Center. For ITES, BPO and Contact Center, DCdial is a better choice. If you are confused between DialedIn or DCdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialedIn or DCdial

DialedIn and DCdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialedIn and DCdial during demo to decide which one is best for your business.

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