Voiptime Cloud

Call Center Software

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Platform

Starting Price

₹ 15,000 /Quarterly

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Starting at

$ 70 /Monthly

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All industries

ITES
BPO
Contact Center

Pay-as-you-Use
Maximum resource optimization
Sales Management
Improve Customer Experience
Versatility

View all DialDesk features

Automatic Device Recognition
Search PST file from Local Drive
Complete Messaging Platform
Purchase Management
Reports Generation

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Overall

4.7(6)

Features

4.5

Ease of Use

4.8

Value for Money

4.8

Customer Support

Likelihood to Recommend

98%

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pros-list-icon I appreciated how dialDesk seamlessly integrated multiple support channels, making it easier for our team to manage customer interactions effectively Posted - Jul 04, 2024

cons_icon NA Posted - Jul 04, 2024

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between DialDesk and Voiptime Cloud

Let’s have a detailed comparison of DialDesk vs Voiptime Cloud to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether DialDesk or Voiptime Cloud fits your business.

Comparison of DialDesk vs Voiptime Cloud In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Voiptime Cloud is known for functionalities like Automatic Device Recognition, Search PST file from Local Drive, Complete Messaging Platform and Purchase Management. When you compare DialDesk vs Voiptime Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Voiptime Cloud In terms of Deployment Type

While DialDesk supports Web Based deployment; Voiptime Cloud is suitable for Web Based deployment. While selecting between DialDesk and Voiptime Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Voiptime Cloud: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For ITES, BPO and Contact Center, Voiptime Cloud is a better choice. If you are confused between DialDesk or Voiptime Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Voiptime Cloud

DialDesk and Voiptime Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Voiptime Cloud during demo to decide which one is best for your business.

FAQs

Is DialDesk better than Voiptime Cloud?

While DialDesk offers customized features, Voiptime Cloud has diverse modules. Select between DialDesk or Voiptime Cloud as per your business needs.

Are DialDesk and Voiptime Cloud same?

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Voiptime Cloud focuses on functionalities.

Which is better DialDesk or Voiptime Cloud?

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Voiptime Cloud emphasizes on customization.

Is DialDesk the same as Voiptime Cloud?

No, the difference between DialDesk and Voiptime Cloud lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Voiptime Cloud addresses the diverse audience.

Can DialDesk replace Voiptime Cloud?

It depends upon your business requirement. Both DialDesk and Voiptime Cloud provides standard features to cater diverse industry needs.

What is the difference between DialDesk and Voiptime Cloud?

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.