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DialDesk VS Voiptime Cloud

Let’s have a side-by-side comparison of DialDesk vs Voiptime Cloud to find out which one is better. This software comparison between DialDesk and Voiptime Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialDesk or Voiptime Cloud fits your business.

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  • img 6 Ratings & 6 Reviews
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Pricing

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Price Plans

₹ 15000

Base 151 (Build Quarterly)

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$ 70

VOIPTIME CONTACT CENTER SOLUTION

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.7

6 Ratings & 6 Reviews

98% Likelihood to Recommend

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Pros & Cons

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Pros

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DialDesk supports all industry verticals, making it a versatile solution for var...Read more - Monika Jul 04, 2024

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I really liked this pay per use, it feels like more savings more connect. DialDe...Read more - Pravin Jul 04, 2024

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Reviews

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Verified customer reviews

DialDesk - The Future of Customer Service.

Monika Jul 04, 2024

Versatile and Reliable

Pravin Jul 04, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgITES
  • imgBPO
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Pay-As-You-Go Pricing
  • checked Resource Optimization
  • checked Sales ROI Boost
  • checked Enhanced Customer Experience
  • checked Industry Versatility
  • checked Scalability
  • checked Dedicated Account Manager
  • checked Centralized Complaint Helpdesk
  • checked Dedicated Training & Quality Assurance
  • checked Versant 5 Certified Agents
  • checked Deep Interaction Insights
  • checked Performance-Based Subscription Model
  • checked Comprehensive CRM Integration
  • checked 24/7 Human Support
  • checked All-In-one solution
  • checked Proven Track Record
  • checked Automated Call Distribution (ACD)
  • checked Local Caller ID
  • checked Security compliance
  • checked Call quality assurance/ management
  • checked Historical reporting
  • checked Real-time performance dashboards
  • checked Webchat & chatbots
  • checked Call scripting
  • checked Interactive Voice Response System (IVR)
  • checked Unlimited concurrent calls

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgPolskie

Alternatives

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Top Alternative Products

Cube Call centre Solution

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SanCCS Cloud


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Cube Call centre Solution

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MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


See all Voiptime Cloud alternatives img

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Similar Comparison

DialDesk vs Voiptime Cloud Comparison FAQs

Software questions,
answered

While DialDesk offers customized features, Voiptime Cloud has diverse modules. Select between DialDesk or Voiptime Cloud as per your business needs.

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Voiptime Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Voiptime Cloud emphasizes on customization.

No, the difference between DialDesk and Voiptime Cloud lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Voiptime Cloud addresses the diverse audience.

It depends upon your business requirement. Both DialDesk and Voiptime Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.

A Quick Comparison Between DialDesk vs Voiptime Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DialDesk vs Voiptime Cloud In terms of Features
  • Comparison Between DialDesk and Voiptime Cloud In terms of Deployment Type
  • DialDesk or Voiptime Cloud: Which Is Ideal for Your Industry
  • Which Is Better? - DialDesk or Voiptime Cloud

Comparison of DialDesk vs Voiptime Cloud In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Voiptime Cloud is known for functionalities like Automatic Device Recognition, Search PST file from Local Drive, Complete Messaging Platform and Purchase Management. When you compare DialDesk vs Voiptime Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Voiptime Cloud In terms of Deployment Type

While DialDesk supports Web Based deployment; Voiptime Cloud is suitable for Web Based deployment. While selecting between DialDesk and Voiptime Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Voiptime Cloud: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For ITES, BPO and Contact Center, Voiptime Cloud is a better choice. If you are confused between DialDesk or Voiptime Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Voiptime Cloud

DialDesk and Voiptime Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Voiptime Cloud during demo to decide which one is best for your business.

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