Vocalcom call centre

Call Center Software

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Starting Price

₹ 15,000 /Quarterly

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Starting at

₹ 5,452 /Monthly

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All industries

All industries

Pay-as-you-Use
Maximum resource optimization
Sales Management
Improve Customer Experience
Versatility

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Inbound & Outbound
Omnichannel
Artificial Intelligence
CRM Integration
Cloud Based

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Overall

4.7(6)

Features

4.5

Ease of Use

4.8

Value for Money

4.8

Customer Support

Likelihood to Recommend

98%

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pros-list-icon I appreciated how dialDesk seamlessly integrated multiple support channels, making it easier for our team to manage customer interactions effectively Posted - Jul 04, 2024

cons_icon NA Posted - Jul 04, 2024

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between DialDesk and Vocalcom call centre

Let’s have a detailed comparison of DialDesk vs Vocalcom call centre to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether DialDesk or Vocalcom call centre fits your business.

Comparison of DialDesk vs Vocalcom call centre In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Vocalcom call centre is known for functionalities like Inbound & Outbound, Omnichannel, Artificial Intelligence and CRM Integration. When you compare DialDesk vs Vocalcom call centre, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Vocalcom call centre In terms of Deployment Type

While DialDesk supports Web Based deployment; Vocalcom call centre is suitable for Web Based deployment. While selecting between DialDesk and Vocalcom call centre, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Vocalcom call centre: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For All Industries, Vocalcom call centre is a better choice. If you are confused between DialDesk or Vocalcom call centre, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Vocalcom call centre

DialDesk and Vocalcom call centre can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Vocalcom call centre during demo to decide which one is best for your business.

FAQs

Is DialDesk better than Vocalcom call centre?

While DialDesk offers customized features, Vocalcom call centre has diverse modules. Select between DialDesk or Vocalcom call centre as per your business needs.

Are DialDesk and Vocalcom call centre same?

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Vocalcom call centre focuses on functionalities.

Which is better DialDesk or Vocalcom call centre?

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Vocalcom call centre emphasizes on customization.

Is DialDesk the same as Vocalcom call centre?

No, the difference between DialDesk and Vocalcom call centre lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Vocalcom call centre addresses the diverse audience.

Can DialDesk replace Vocalcom call centre?

It depends upon your business requirement. Both DialDesk and Vocalcom call centre provides standard features to cater diverse industry needs.

What is the difference between DialDesk and Vocalcom call centre?

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.