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DialDesk VS Vcc Call Center Software

Let’s have a side-by-side comparison of DialDesk vs Vcc Call Center Software to find out which one is better. This software comparison between DialDesk and Vcc Call Center Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialDesk or Vcc Call Center Software fits your business.

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  • img 6 Ratings & 6 Reviews
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Pricing

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Price Plans

₹ 15000

Base 151 (Build Quarterly)

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.7

6 Ratings & 6 Reviews

98% Likelihood to Recommend

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Pros & Cons

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Pros

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DialDesk supports all industry verticals, making it a versatile solution for var...Read more - Monika Jul 04, 2024

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I really liked this pay per use, it feels like more savings more connect. DialDe...Read more - Pravin Jul 04, 2024

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Reviews

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Verified customer reviews

DialDesk - The Future of Customer Service.

Monika Jul 04, 2024

Versatile and Reliable

Pravin Jul 04, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Pay-As-You-Go Pricing
  • checked Resource Optimization
  • checked Sales ROI Boost
  • checked Enhanced Customer Experience
  • checked Industry Versatility
  • checked Scalability
  • checked Dedicated Account Manager
  • checked Centralized Complaint Helpdesk
  • checked Dedicated Training & Quality Assurance
  • checked Versant 5 Certified Agents
  • checked Deep Interaction Insights
  • checked Performance-Based Subscription Model
  • checked Comprehensive CRM Integration
  • checked 24/7 Human Support
  • checked All-In-one solution
  • checked Proven Track Record
  • checked Call Management
  • checked Blended Call Center
  • checked Call Logging
  • checked Live Chat
  • checked CRM Integration
  • checked SMS & Integration
  • checked E-Mail Management
  • checked IVR/Voice Recognition
  • checked Customer History
  • checked Collaboration Tools

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


See all DialDesk alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


See all Vcc Call Center Software alternatives img

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Similar Comparison

DialDesk vs Vcc Call Center Software Comparison FAQs

Software questions,
answered

While DialDesk offers customized features, Vcc Call Center Software has diverse modules. Select between DialDesk or Vcc Call Center Software as per your business needs.

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Vcc Call Center Software focuses on functionalities.

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Vcc Call Center Software emphasizes on customization.

No, the difference between DialDesk and Vcc Call Center Software lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Vcc Call Center Software addresses the diverse audience.

It depends upon your business requirement. Both DialDesk and Vcc Call Center Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.

A Quick Comparison Between DialDesk vs Vcc Call Center Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DialDesk vs Vcc Call Center Software In terms of Features
  • Comparison Between DialDesk and Vcc Call Center Software In terms of Deployment Type
  • DialDesk or Vcc Call Center Software: Which Is Ideal for Your Industry
  • Which Is Better? - DialDesk or Vcc Call Center Software

Comparison of DialDesk vs Vcc Call Center Software In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Vcc Call Center Software is known for functionalities like Call Management, Blended Call Center, Call Logging and Live Chat. When you compare DialDesk vs Vcc Call Center Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Vcc Call Center Software In terms of Deployment Type

While DialDesk supports Web Based deployment; Vcc Call Center Software is suitable for Web Based deployment. While selecting between DialDesk and Vcc Call Center Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Vcc Call Center Software: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For All Industries, Vcc Call Center Software is a better choice. If you are confused between DialDesk or Vcc Call Center Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Vcc Call Center Software

DialDesk and Vcc Call Center Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Vcc Call Center Software during demo to decide which one is best for your business.

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