linkedin
  • Become a Seller

DialDesk VS Livevox

Let’s have a side-by-side comparison of DialDesk vs Livevox to find out which one is better. This software comparison between DialDesk and Livevox is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialDesk or Livevox fits your business.

img-comp

Get Detailed Comparison Insights

Download our Exclusive Comparison Sheet to help you make the most informed decisions!

icon-compDownload Comparison

Starting Price

₹ 15,000 /Quarterly

View plans arow

Price On Request

  • industries All industries
  • Healthcare
  • Finance
  • Telecom
  • chek Pay-as-you-Use
  • chek Maximum resource optimization
  • chek Sales Management
  • chek Improve Customer Experience
  • chek Versatility
  • chek Call Recording
  • chek Campaign Management
  • chek Inbound Call Center
  • chek Manual Dialer
  • chek Queue Management
4.7(6)
str1 4.5
str1 4.8
str1 4.8
str1 5

Likelihood to Recommend

98%

Have you used Livevox before?
Write a Review

pros-list-icon I appreciated how dialDesk seamlessly integrated multiple support channels, making it easier for our team to manage customer interactions effectively Posted - Jul 04, 2024

cons_icon NA Posted - Jul 04, 2024

Have you used Livevox before?
Write a Review

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between DialDesk and Livevox

Let’s have a detailed comparison of DialDesk vs Livevox to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether DialDesk or Livevox fits your business.

Comparison of DialDesk vs Livevox In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Livevox is known for functionalities like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. When you compare DialDesk vs Livevox, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Livevox In terms of Deployment Type

While DialDesk supports Web Based deployment; Livevox is suitable for Web Based deployment. While selecting between DialDesk and Livevox, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Livevox: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For Healthcare, Finance and Telecom, Livevox is a better choice. If you are confused between DialDesk or Livevox, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Livevox

DialDesk and Livevox can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Livevox during demo to decide which one is best for your business.

FAQs

While DialDesk offers customized features, Livevox has diverse modules. Select between DialDesk or Livevox as per your business needs.
Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Livevox focuses on functionalities.
It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Livevox emphasizes on customization.
No, the difference between DialDesk and Livevox lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Livevox addresses the diverse audience.
It depends upon your business requirement. Both DialDesk and Livevox provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.

Still got Questions on your mind?

Get answered by real users or software experts

Add Similar to Compare

Cube Call centre Solution

Cube Call centre Solution

4.7

MyOperator- Cloud Telephony

MyOperator

4.5

Sanccs

SanCCS

5

SanCCS_cloud22.png

SanCCS Cloud

5

Add Product to Compare

Recommended Products

Still Confused to find the best software?

Consult now and we’ll help you with some exciting options.

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers