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DialDesk VS DialedIn

Let’s have a side-by-side comparison of DialDesk vs DialedIn to find out which one is better. This software comparison between DialDesk and DialedIn is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialDesk or DialedIn fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 6 Ratings & 6 Reviews
  • icon_desktop
  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 15000

Base 151 (Build Quarterly)

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$ 49

Inbound, Chat & Texting

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.7

6 Ratings & 6 Reviews

98% Likelihood to Recommend

4.3

5 Ratings & 0 Reviews

88% Likelihood to Recommend

Pros & Cons

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Pros

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DialDesk supports all industry verticals, making it a versatile solution for var...Read more - Monika Jul 04, 2024

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I really liked this pay per use, it feels like more savings more connect. DialDe...Read more - Pravin Jul 04, 2024

Not Available

Currently no pros are available. Please check back later

Reviews

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Verified customer reviews

DialDesk - The Future of Customer Service.

Monika Jul 04, 2024

Versatile and Reliable

Pravin Jul 04, 2024

Not Available

Currently no reviews are available. Please check back later

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgBPO
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Pay-As-You-Go Pricing
  • checked Resource Optimization
  • checked Sales ROI Boost
  • checked Enhanced Customer Experience
  • checked Industry Versatility
  • checked Scalability
  • checked Dedicated Account Manager
  • checked Centralized Complaint Helpdesk
  • checked Dedicated Training & Quality Assurance
  • checked Versant 5 Certified Agents
  • checked Deep Interaction Insights
  • checked Performance-Based Subscription Model
  • checked Comprehensive CRM Integration
  • checked 24/7 Human Support
  • checked All-In-one solution
  • checked Proven Track Record
  • checked Outbound Call Management
  • checked Reporting & Analytics
  • checked Regulatory Compliance Support
  • checked Quality Assurance
  • checked Admin Console
  • checked Agent Desktop
  • checked Multichannel Solution
  • checked Blended Contact Center
  • checked Inbound Contact Center
  • checked Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


See all DialDesk alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


See all DialedIn alternatives img

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Similar Comparison

DialDesk vs DialedIn Comparison FAQs

Software questions,
answered

While DialDesk offers customized features, DialedIn has diverse modules. Select between DialDesk or DialedIn as per your business needs.

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, DialedIn focuses on functionalities.

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, DialedIn emphasizes on customization.

No, the difference between DialDesk and DialedIn lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, DialedIn addresses the diverse audience.

It depends upon your business requirement. Both DialDesk and DialedIn provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.

A Quick Comparison Between DialDesk vs DialedIn

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DialDesk vs DialedIn In terms of Features
  • Comparison Between DialDesk and DialedIn In terms of Deployment Type
  • DialDesk or DialedIn: Which Is Ideal for Your Industry
  • Which Is Better? - DialDesk or DialedIn

Comparison of DialDesk vs DialedIn In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. DialedIn is known for functionalities like Call Center Management, Sales & Repair Tracking, Supply Chain Management and Quality Management. When you compare DialDesk vs DialedIn, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and DialedIn In terms of Deployment Type

While DialDesk supports Web Based deployment; DialedIn is suitable for Web Based deployment. While selecting between DialDesk and DialedIn, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or DialedIn: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For BPO and Contact Center, DialedIn is a better choice. If you are confused between DialDesk or DialedIn, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or DialedIn

DialDesk and DialedIn can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and DialedIn during demo to decide which one is best for your business.

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