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DialDesk VS Cube Call centre Solution

Let’s have a side-by-side comparison of DialDesk vs Cube Call centre Solution to find out which one is better. This software comparison between DialDesk and Cube Call centre Solution is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DialDesk or Cube Call centre Solution fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 6 Ratings & 6 Reviews
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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

₹ 15000

Base 151 (Build Quarterly)

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₹ 150000

Inbound Licence

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.7

6 Ratings & 6 Reviews

98% Likelihood to Recommend

4.7

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

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DialDesk supports all industry verticals, making it a versatile solution for var...Read more - Monika Jul 04, 2024

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I really liked this pay per use, it feels like more savings more connect. DialDe...Read more - Pravin Jul 04, 2024

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Simple to utilize, such huge numbers of Reports, Easy setup with instruments, us...Read more - laxman mewada Feb 04, 2019

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They provided information I may not have found otherwise. We are considering two...Read more - Bhakti Mishra Jun 20, 2018

Reviews

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Verified customer reviews

DialDesk - The Future of Customer Service.

Monika Jul 04, 2024

Versatile and Reliable

Pravin Jul 04, 2024

One can find variety of decisions

laxman mewada Feb 04, 2019

This website is helpful

Bhakti Mishra Jun 20, 2018

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Pay-As-You-Go Pricing
  • checked Resource Optimization
  • checked Sales ROI Boost
  • checked Enhanced Customer Experience
  • checked Industry Versatility
  • checked Scalability
  • checked Dedicated Account Manager
  • checked Centralized Complaint Helpdesk
  • checked Dedicated Training & Quality Assurance
  • checked Versant 5 Certified Agents
  • checked Deep Interaction Insights
  • checked Performance-Based Subscription Model
  • checked Comprehensive CRM Integration
  • checked 24/7 Human Support
  • checked All-In-one solution
  • checked Proven Track Record
  • checked True predictive dialing
  • checked Email & SMS Integration
  • checked Progressive Dialer
  • checked Voice Mail
  • checked Reports
  • checked Lead IVR Feature
  • checked Real-time campaign manipulation
  • checked Agent statistics
  • checked Agent monitoring
  • checked Call Recording
  • checked Call conferencing
  • checked Comprehensive CRM
  • checked Online Fax

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

MyOperator

MyOperator


SanCCS

SanCCS


SanCCS Cloud

SanCCS Cloud


AgnoCon

AgnoCon


See all DialDesk alternatives img
MyOperator

MyOperator


SanCCS

SanCCS


ANYI Voice Solutions

ANYI Voice Solutions


SanCCS Cloud

SanCCS Cloud


See all Cube Call centre Solution alternatives img

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Similar Comparison

DialDesk vs Cube Call centre Solution Comparison FAQs

Software questions,
answered

While DialDesk offers customized features, Cube Call centre Solution has diverse modules. Select between DialDesk or Cube Call centre Solution as per your business needs.

Both these products offer similar features but with a different approach. While DialDesk emphasizes on user experiences, Cube Call centre Solution focuses on functionalities.

It all depends on the functionalities that you prefer. While DialDesk offers add-ons along with essential features, Cube Call centre Solution emphasizes on customization.

No, the difference between DialDesk and Cube Call centre Solution lies in terms of features and functionalities. While DialDesk can be customized as per the user’s needs, Cube Call centre Solution addresses the diverse audience.

It depends upon your business requirement. Both DialDesk and Cube Call centre Solution provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DialDesk is customizable, DialDesk offers comprehensive modules.

A Quick Comparison Between DialDesk vs Cube Call centre Solution

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DialDesk vs Cube Call centre Solution In terms of Features
  • Comparison Between DialDesk and Cube Call centre Solution In terms of Deployment Type
  • DialDesk or Cube Call centre Solution: Which Is Ideal for Your Industry
  • Which Is Better? - DialDesk or Cube Call centre Solution

Comparison of DialDesk vs Cube Call centre Solution In terms of Features

DialDesk includes features like Pay-as-you-Use, Maximum resource optimization, Sales Management and Improve Customer Experience. Cube Call centre Solution is known for functionalities like True predictive dialing, Email & SMS Integration, Progressive Dialer and Voice Mail. When you compare DialDesk vs Cube Call centre Solution, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DialDesk and Cube Call centre Solution In terms of Deployment Type

While DialDesk supports Web Based deployment; Cube Call centre Solution is suitable for Web Based and On Premises deployment. While selecting between DialDesk and Cube Call centre Solution, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DialDesk or Cube Call centre Solution: Which Is Ideal for Your Industry

DialDesk is ideal for industries like All Industries. For Contact Center, Cube Call centre Solution is a better choice. If you are confused between DialDesk or Cube Call centre Solution, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DialDesk or Cube Call centre Solution

DialDesk and Cube Call centre Solution can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DialDesk and Cube Call centre Solution during demo to decide which one is best for your business.

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