Compare Dial CRM VS Sangam CRM

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imran jamshed Feb 22, 2024

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Shoaib Aslam Feb 22, 2024

The Best CRM for Streamlining Business Operations

Dip Desai Mar 31, 2025

India

Sanket Mar 30, 2025

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Mr. Kitchen, a manufacturer of Modular Kitchen appliances, tackled their Shortcoming with Sangam CRM

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Features

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

Role-Based Access Control (RBAC)
Data Encryption
Backup & Disaster Recovery
GDPR & Data Privacy
Audit Trail

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

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Dial CRM vs Sangam CRM Comparison FAQs

Software questions,
answered

While Dial CRM offers customized features, Sangam CRM has diverse modules. Select between Dial CRM or Sangam CRM as per your business needs.

Both these products offer similar features but with a different approach. While Dial CRM emphasizes on user experiences, Sangam CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Dial CRM offers add-ons along with essential features, Sangam CRM emphasizes on customization.

No, the difference between Dial CRM and Sangam CRM lies in terms of features and functionalities. While Dial CRM can be customized as per the user’s needs, Sangam CRM addresses the diverse audience.

It depends upon your business requirement. Both Dial CRM and Sangam CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Dial CRM is customizable, Dial CRM offers comprehensive modules.

A Quick Comparison Between Dial CRM vs Sangam CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Dial CRM vs Sangam CRM In terms of Features
Comparison Between Dial CRM and Sangam CRM In terms of Deployment Type
Dial CRM or Sangam CRM: Which Is Ideal for Your Industry
Which Is Better? - Dial CRM or Sangam CRM

Comparison of Dial CRM vs Sangam CRM In terms of Features

Dial CRM includes features like Audit Trail, Marketing Tools Integration, Email Marketing Tools Integration and Automated Campaigns. Sangam CRM is known for functionalities like Group Booking, Document Sharing & File Storage, eCommerce Integrations and Marketing Tools Integration. When you compare Dial CRM vs Sangam CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Dial CRM and Sangam CRM In terms of Deployment Type

While Dial CRM supports Web Based deployment; Sangam CRM is suitable for Web Based deployment. While selecting between Dial CRM and Sangam CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Dial CRM or Sangam CRM: Which Is Ideal for Your Industry

Dial CRM is ideal for industries like All Industries. For All Industries, Sangam CRM is a better choice. If you are confused between Dial CRM or Sangam CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Dial CRM or Sangam CRM

Dial CRM and Sangam CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Dial CRM and Sangam CRM during demo to decide which one is best for your business.

Author: Saurabh Pandey

Dial CRM VS Sangam CRM

We provide the best software solution for your business needs

Dial CRM vs Sangam CRM Comparison FAQs

Is Dial CRM better than Sangam CRM?

Are Dial CRM and Sangam CRM same?

Which is better Dial CRM or Sangam CRM?

Is Dial CRM the same as Sangam CRM?

Can Dial CRM replace Sangam CRM?

What is the difference between Dial CRM and Sangam CRM?

A Quick Comparison Between Dial CRM vs Sangam CRM

Comparison of Dial CRM vs Sangam CRM In terms of Features

Comparison Between Dial CRM and Sangam CRM In terms of Deployment Type

Dial CRM or Sangam CRM: Which Is Ideal for Your Industry

Which Is Better? - Dial CRM or Sangam CRM

Dial CRM VS Sangam CRM

We provide the best software solution for your business needs

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Dial CRM vs Sangam CRM Comparison FAQs

Is Dial CRM better than Sangam CRM?

Are Dial CRM and Sangam CRM same?

Which is better Dial CRM or Sangam CRM?

Is Dial CRM the same as Sangam CRM?

Can Dial CRM replace Sangam CRM?

What is the difference between Dial CRM and Sangam CRM?

A Quick Comparison Between Dial CRM vs Sangam CRM

Comparison of Dial CRM vs Sangam CRM In terms of Features

Comparison Between Dial CRM and Sangam CRM In terms of Deployment Type

Dial CRM or Sangam CRM: Which Is Ideal for Your Industry

Which Is Better? - Dial CRM or Sangam CRM

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