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DeskXpand VS Faveo Helpdesk

Let’s have a side-by-side comparison of DeskXpand vs Faveo Helpdesk to find out which one is better. This software comparison between DeskXpand and Faveo Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DeskXpand or Faveo Helpdesk fits your business.

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  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

₹ 825

DX Lite

₹ 1650

DX Pro

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₹ 1530

HELPDESK

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img Free Trial
  • img

Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

Cons

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Currently no cons are available. Please check back later

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Reviews

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Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgManufacturing
  • imgEducation
  • imgHospitality
  • imgHealthcare
  • imgRetail
  • imgE-Commerce
  • imgTours and Travels
  • imgSchools & Institutes
  • imgHotel
  • imgBusiness
  • imgSchools
  • imgUniversities
  • imgHospital
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Effortless Ticket Management
  • checked Customer Self–Service
  • checked Omnichannel Support
  • checked Task Management
  • checked Social Media
  • checked Knowledge Base
  • checked Integrations
  • checked Analytics for Decision Making
  • checked Interactive Dashboards
  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternatives Products

Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all DeskXpand alternatives img
Freshdesk

Freshdesk


Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


TxHelpDesk

TxHelpDesk


See all Faveo Helpdesk alternatives img

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Similar Comparison

DeskXpand vs Faveo Helpdesk Comparison Faqs

Software questions,
answered

While DeskXpand offers customized features, Faveo Helpdesk has diverse modules. Select between DeskXpand or Faveo Helpdesk as per your business needs.

Both these products offer similar features but with a different approach. While DeskXpand emphasizes on user experiences, Faveo Helpdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While DeskXpand offers add-ons along with essential features, Faveo Helpdesk emphasizes on customization.

No, the difference between DeskXpand and Faveo Helpdesk lies in terms of features and functionalities. While DeskXpand can be customized as per the user’s needs, Faveo Helpdesk addresses the diverse audience.

It depends upon your business requirement. Both DeskXpand and Faveo Helpdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DeskXpand is customizable, DeskXpand offers comprehensive modules.

A Quick Comparison Between DeskXpand vs Faveo Helpdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DeskXpand vs Faveo Helpdesk In terms of Features
  • Comparison Between DeskXpand and Faveo Helpdesk In terms of Deployment Type
  • DeskXpand or Faveo Helpdesk: Which Is Ideal for Your Industry
  • Which Is Better? - DeskXpand or Faveo Helpdesk

Comparison of DeskXpand vs Faveo Helpdesk In terms of Features

DeskXpand includes features like Ticket Management, Self Service Portal, Omnichannel and Task Management. Faveo Helpdesk is known for functionalities like Multilingual, Email Template, Ticket Merging and Ticket Rating. When you compare DeskXpand vs Faveo Helpdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DeskXpand and Faveo Helpdesk In terms of Deployment Type

While DeskXpand supports On Premises deployment; Faveo Helpdesk is suitable for Web Based and On Premises deployment. While selecting between DeskXpand and Faveo Helpdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DeskXpand or Faveo Helpdesk: Which Is Ideal for Your Industry

DeskXpand is ideal for industries like Manufacturing, Education and Hospitality. For All Industries, Faveo Helpdesk is a better choice. If you are confused between DeskXpand or Faveo Helpdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DeskXpand or Faveo Helpdesk

DeskXpand and Faveo Helpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DeskXpand and Faveo Helpdesk during demo to decide which one is best for your business.

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