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DeskXpand VS ActivDesk

Let’s have a side-by-side comparison of DeskXpand vs ActivDesk to find out which one is better. This software comparison between DeskXpand and ActivDesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DeskXpand or ActivDesk fits your business.

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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

₹ 825

DX Lite

₹ 1650

DX Pro

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₹ 1500

ActivDesk

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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4.1

1 Ratings & 1 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

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Good experience, user friendly software

Bombey Footware Feb 27, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgManufacturing
  • imgEducation
  • imgHospitality
  • imgHealthcare
  • imgRetail
  • imgE-Commerce
  • imgTours and Travels
  • imgSchools & Institutes
  • imgHotel
  • imgBusiness
  • imgSchools
  • imgUniversities
  • imgHospital
  • imgHospitality

We provide the best software solution for your business needs

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Features

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Product features

  • checked Effortless Ticket Management
  • checked Customer Self–Service
  • checked Omnichannel Support
  • checked Task Management
  • checked Social Media
  • checked Knowledge Base
  • checked Integrations
  • checked Analytics for Decision Making
  • checked Interactive Dashboards
  • checked Ticketing
  • checked Teamwork & Communication
  • checked Multichannel Helpdesk
  • checked Self Service
  • checked Email Integration
  • checked Workflow Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Freshdesk

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TxHelpDesk

TxHelpDesk


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Similar Comparison

DeskXpand vs ActivDesk Comparison Faqs

Software questions,
answered

While DeskXpand offers customized features, ActivDesk has diverse modules. Select between DeskXpand or ActivDesk as per your business needs.

Both these products offer similar features but with a different approach. While DeskXpand emphasizes on user experiences, ActivDesk focuses on functionalities.

It all depends on the functionalities that you prefer. While DeskXpand offers add-ons along with essential features, ActivDesk emphasizes on customization.

No, the difference between DeskXpand and ActivDesk lies in terms of features and functionalities. While DeskXpand can be customized as per the user’s needs, ActivDesk addresses the diverse audience.

It depends upon your business requirement. Both DeskXpand and ActivDesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DeskXpand is customizable, DeskXpand offers comprehensive modules.

A Quick Comparison Between DeskXpand vs ActivDesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DeskXpand vs ActivDesk In terms of Features
  • Comparison Between DeskXpand and ActivDesk In terms of Deployment Type
  • DeskXpand or ActivDesk: Which Is Ideal for Your Industry
  • Which Is Better? - DeskXpand or ActivDesk

Comparison of DeskXpand vs ActivDesk In terms of Features

DeskXpand includes features like Ticket Management, Self Service Portal, Omnichannel and Task Management. ActivDesk is known for functionalities like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. When you compare DeskXpand vs ActivDesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DeskXpand and ActivDesk In terms of Deployment Type

While DeskXpand supports On Premises deployment; ActivDesk is suitable for Web Based deployment. While selecting between DeskXpand and ActivDesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DeskXpand or ActivDesk: Which Is Ideal for Your Industry

DeskXpand is ideal for industries like Manufacturing, Education and Hospitality. For Hospitality, ActivDesk is a better choice. If you are confused between DeskXpand or ActivDesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DeskXpand or ActivDesk

DeskXpand and ActivDesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DeskXpand and ActivDesk during demo to decide which one is best for your business.

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