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Deskera CRM VS Kapture CX

Let’s have a side-by-side comparison of Deskera CRM vs Kapture CX to find out which one is better. This software comparison between Deskera CRM and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Deskera CRM or Kapture CX fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 63 Ratings & 63 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 16 Ratings & 16 Reviews
  • icon_desktop icon_Android

Pricing

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Price Plans

₹ 7188

Startup

₹ 14146

Essential

₹ 21226

Professional

View Details img

₹ 4000

Essential

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.5

63 Ratings & 63 Reviews

89% Likelihood to Recommend

4.2

16 Ratings & 16 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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Real-time sales insights on the dashboard, I can easily track my deals and monit...Read more - Suman Jain Nov 02, 2022

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Everything about Deskera CRM is so easy, it is so user-friendly and there are so...Read more - Maira Patel Nov 02, 2022

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Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

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We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

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I didn’t find any till now. - Suman Jain Nov 02, 2022

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The sub-section in the customer support feature requires a bit more polishing. - Maira Patel Nov 02, 2022

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We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

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As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

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Verified customer reviews

Wonderful CRM solution. Game-changer for our company!

Suman Jain Nov 02, 2022

Visually interactive & user friendly product with nice dashboard.

Maira Patel Nov 02, 2022

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Experience good till date

Haroon Jalal Sep 03, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead Tracking
  • checked Task / Activity Management
  • checked Quote Management
  • checked Campaign Management
  • checked Third-Party Integrations
  • checked Workflow Automation and Management
  • checked Sales & Marketing Automation
  • checked Sales Tracking
  • checked Contact Management
  • checked Email Integration
  • checked Team Management
  • checked Email Marketing
  • checked Ticket Management
  • checked Pipeline Management Tools
  • checked Mobile CRM
  • checked Dashboard
  • checked Call Logging
  • checked Customer Support
  • checked Collaboration
  • checked 360° Customer View
  • checked Omnichannel
  • checked Seamless Sales, Service & Support
  • checked Customer Service
  • checked Call Center Management
  • checked Audit Trail
  • checked Routing
  • checked Customizable Branding
  • checked Mobile App
  • checked Ticketing Management
  • checked Chatbot
  • checked Analytics & Reporting
  • checked Agent Assist
  • checked Dashboards
  • checked Live Chat

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

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Product related question and answers

How do you create a new campaign in Deskera CRM? img

To create a new campaign in Deskera CRM, follow the steps given below: Ope... Read more

What is an audit trail in Deskera CRM? img

Deskera CRM's audit trail allows you to consistently monitor every user's activi... Read more

How do you view and track email campaigns in Deskera CRM? img

To view email campaigns in Deskera CRM, go to the Campaign list and then toggle ... Read more

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Alternatives

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Similar Comparison

Deskera CRM vs Kapture CX Comparison FAQs

Software questions,
answered

While Deskera CRM offers customized features, Kapture CX has diverse modules. Select between Deskera CRM or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Deskera CRM emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Deskera CRM offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Deskera CRM and Kapture CX lies in terms of features and functionalities. While Deskera CRM can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Deskera CRM and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Deskera CRM is customizable, Deskera CRM offers comprehensive modules.

A Quick Comparison Between Deskera CRM vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Deskera CRM vs Kapture CX In terms of Features
  • Comparison Between Deskera CRM and Kapture CX In terms of Deployment Type
  • Deskera CRM or Kapture CX: Which Is Ideal for Your Industry
  • Which Is Better? - Deskera CRM or Kapture CX

Comparison of Deskera CRM vs Kapture CX In terms of Features

Deskera CRM includes features like Lead Tracking, Task / Activity Management, Quote Management and Campaign Management. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Deskera CRM vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Deskera CRM and Kapture CX In terms of Deployment Type

While Deskera CRM supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Deskera CRM and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Deskera CRM or Kapture CX: Which Is Ideal for Your Industry

Deskera CRM is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Deskera CRM or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Deskera CRM or Kapture CX

Deskera CRM and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Deskera CRM and Kapture CX during demo to decide which one is best for your business.

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