VICIdial

Call Center Software

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Starting at

$ 79 /Yearly

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ITES
BPO
Contact Center
Banking

BPO
Contact Center

Skills Tracking
Remote Immobilization
Local Moves
Priority Support
Mailing List

View all DCdial features

Call Center Management
Website Management
Callback Scheduling
Application Integration
Virtual Call Center

View all VICIdial features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between DCdial and VICIdial

Let’s have a detailed comparison of DCdial vs VICIdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether DCdial or VICIdial fits your business.

Comparison of DCdial vs VICIdial In terms of Features

DCdial includes features like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. VICIdial is known for functionalities like Call Center Management, Website Management, Callback Scheduling and Application Integration. When you compare DCdial vs VICIdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DCdial and VICIdial In terms of Deployment Type

While DCdial supports Web Based deployment; VICIdial is suitable for Web Based and On Premises deployment. While selecting between DCdial and VICIdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DCdial or VICIdial: Which Is Ideal for Your Industry

DCdial is ideal for industries like ITES, BPO and Contact Center. For BPO and Contact Center, VICIdial is a better choice. If you are confused between DCdial or VICIdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DCdial or VICIdial

DCdial and VICIdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DCdial and VICIdial during demo to decide which one is best for your business.

FAQs

Is DCdial better than VICIdial?

While DCdial offers customized features, VICIdial has diverse modules. Select between DCdial or VICIdial as per your business needs.

Are DCdial and VICIdial same?

Both these products offer similar features but with a different approach. While DCdial emphasizes on user experiences, VICIdial focuses on functionalities.

Which is better DCdial or VICIdial?

It all depends on the functionalities that you prefer. While DCdial offers add-ons along with essential features, VICIdial emphasizes on customization.

Is DCdial the same as VICIdial?

No, the difference between DCdial and VICIdial lies in terms of features and functionalities. While DCdial can be customized as per the user’s needs, VICIdial addresses the diverse audience.

Can DCdial replace VICIdial?

It depends upon your business requirement. Both DCdial and VICIdial provides standard features to cater diverse industry needs.

What is the difference between DCdial and VICIdial?

The difference lies in terms of the user interface and functionalities. While DCdial is customizable, DCdial offers comprehensive modules.