DCdial VS Twilio

Let’s have a side-by-side comparison of DCdial vs Twilio to find out which one is better. This software comparison between DCdial and Twilio is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DCdial or Twilio fits your business.

Comparison

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DCdial

4.4

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Twilio

4.5

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Pricing

Price Plans

$ 79

BASIC

View Details

Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.4

4 Ratings & 0 Reviews

Features 4

Value for Money 4.7

Ease of Use 4

Customer Support 5

Likelihood to Recommend

4.5

4 Ratings & 4 Reviews

Features 4.5

Value for Money 4.7

Ease of Use 4.6

Customer Support 4.5

Likelihood to Recommend

See all Twilio reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Twilio's programmable messaging and two-way messaging allow me to talk to my cus...Read more - Sarthak Sep 05, 2022

I have been using Twilio for a while now and it makes it easy to send and receiv...Read more - Mohit Garg Sep 01, 2022

Cons

Not Available

Currently no cons are available. Please check back later

So far so good. I haven’t faced any issues with Twilio yet now. This has been ...Read more - Sarthak Sep 05, 2022

The only disadvantage that I feel is that Twilio lacks some powerful tracking to...Read more - Mohit Garg Sep 01, 2022

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

A powerful solution to connect with customers via various messaging channels.

Sarthak Sep 05, 2022

Add a personal touch to your business messages using Twilio.

Mohit Garg Sep 01, 2022

See all Twilio reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

ITES
BPO
Contact Center
Banking

Telecom

Features

Product features

Route Calls by Agent Skillset
Remote Call Monitoring
Local and Toll-Free Dialer
Priority Routing
PCI Compliant Payment Lines
Lead Filter Strategy
Fully Integrated with CRM
Comprehensive Preview Dialer
Advanced Agent Desktop & Tools
Robust Security Features

Chat / Messaging
Programmable Voice
Video
Email Delivery
Audio / Video Conferencing
Integration
Flexible Workflow
Cross-Channel Communication
API

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Cube Call centre Solution

MyOperator

SanCCS

DialDesk

See all DCdial alternatives

Cube Call centre Solution

MyOperator

SanCCS

DialDesk

See all Twilio alternatives

DCdial vs Twilio Comparison FAQs

Software questions,
answered

While DCdial offers customized features, Twilio has diverse modules. Select between DCdial or Twilio as per your business needs.

Both these products offer similar features but with a different approach. While DCdial emphasizes on user experiences, Twilio focuses on functionalities.

It all depends on the functionalities that you prefer. While DCdial offers add-ons along with essential features, Twilio emphasizes on customization.

No, the difference between DCdial and Twilio lies in terms of features and functionalities. While DCdial can be customized as per the user’s needs, Twilio addresses the diverse audience.

It depends upon your business requirement. Both DCdial and Twilio provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DCdial is customizable, DCdial offers comprehensive modules.

A Quick Comparison Between DCdial vs Twilio

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of DCdial vs Twilio In terms of Features
Comparison Between DCdial and Twilio In terms of Deployment Type
DCdial or Twilio : Which Is Ideal for Your Industry
Which Is Better? - DCdial or Twilio

Comparison of DCdial vs Twilio In terms of Features

DCdial includes features like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. Twilio is known for functionalities like Chat / Messaging, Voicemail, Image & Video and Email Designer. When you compare DCdial vs Twilio , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DCdial and Twilio In terms of Deployment Type

While DCdial supports Web Based deployment; Twilio is suitable for Web Based deployment. While selecting between DCdial and Twilio , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DCdial or Twilio : Which Is Ideal for Your Industry

DCdial is ideal for industries like ITES, BPO and Contact Center. For Telecom, Twilio is a better choice. If you are confused between DCdial or Twilio , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DCdial or Twilio

DCdial and Twilio can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DCdial and Twilio during demo to decide which one is best for your business.

Author: Techjockey Team

DCdial VS Twilio

We provide the best software solution for your business needs

DCdial vs Twilio Comparison FAQs

Is DCdial better than Twilio ?

Are DCdial and Twilio same?

Which is better DCdial or Twilio ?

Is DCdial the same as Twilio ?

Can DCdial replace Twilio ?

What is the difference between DCdial and Twilio ?

A Quick Comparison Between DCdial vs Twilio

Comparison of DCdial vs Twilio In terms of Features

Comparison Between DCdial and Twilio In terms of Deployment Type

DCdial or Twilio : Which Is Ideal for Your Industry

Which Is Better? - DCdial or Twilio

DCdial VS Twilio

We provide the best software solution for your business needs

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DCdial vs Twilio Comparison FAQs

Is DCdial better than Twilio ?

Are DCdial and Twilio same?

Which is better DCdial or Twilio ?

Is DCdial the same as Twilio ?

Can DCdial replace Twilio ?

What is the difference between DCdial and Twilio ?

A Quick Comparison Between DCdial vs Twilio

Comparison of DCdial vs Twilio In terms of Features

Comparison Between DCdial and Twilio In terms of Deployment Type

DCdial or Twilio : Which Is Ideal for Your Industry

Which Is Better? - DCdial or Twilio

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