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DCdial VS Livevox

Let’s have a side-by-side comparison of DCdial vs Livevox to find out which one is better. This software comparison between DCdial and Livevox is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether DCdial or Livevox fits your business.

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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 79

BASIC

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Available offers & discounts

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Ratings

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Overall ratings

4.4

4 Ratings & 0 Reviews

82% Likelihood to Recommend

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgITES
  • imgBPO
  • imgContact Center
  • imgBanking
  • imgHealthcare
  • imgFinance
  • imgTelecom

We provide the best software solution for your business needs

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Features

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Product features

  • checked Route Calls by Agent Skillset
  • checked Remote Call Monitoring
  • checked Local and Toll-Free Dialer
  • checked Priority Routing
  • checked PCI Compliant Payment Lines
  • checked Lead Filter Strategy
  • checked Fully Integrated with CRM
  • checked Comprehensive Preview Dialer
  • checked Advanced Agent Desktop & Tools
  • checked Robust Security Features
  • checked Call Recording
  • checked Campaign Management
  • checked Inbound Call Center
  • checked Manual Dialer
  • checked Queue Management
  • checked Reporting & Analytics
  • checked Chat with visitors in real-time
  • checked Outbound Call Center
  • checked Call Scripting

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

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MyOperator

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DialDesk

DialDesk


See all DCdial alternatives img
Cube Call centre Solution

Cube Call centre Solution


MyOperator

MyOperator


SanCCS

SanCCS


DialDesk

DialDesk


See all Livevox alternatives img

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Similar Comparison

DCdial vs Livevox Comparison FAQs

Software questions,
answered

While DCdial offers customized features, Livevox has diverse modules. Select between DCdial or Livevox as per your business needs.

Both these products offer similar features but with a different approach. While DCdial emphasizes on user experiences, Livevox focuses on functionalities.

It all depends on the functionalities that you prefer. While DCdial offers add-ons along with essential features, Livevox emphasizes on customization.

No, the difference between DCdial and Livevox lies in terms of features and functionalities. While DCdial can be customized as per the user’s needs, Livevox addresses the diverse audience.

It depends upon your business requirement. Both DCdial and Livevox provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While DCdial is customizable, DCdial offers comprehensive modules.

A Quick Comparison Between DCdial vs Livevox

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of DCdial vs Livevox In terms of Features
  • Comparison Between DCdial and Livevox In terms of Deployment Type
  • DCdial or Livevox: Which Is Ideal for Your Industry
  • Which Is Better? - DCdial or Livevox

Comparison of DCdial vs Livevox In terms of Features

DCdial includes features like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. Livevox is known for functionalities like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. When you compare DCdial vs Livevox, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DCdial and Livevox In terms of Deployment Type

While DCdial supports Web Based deployment; Livevox is suitable for Web Based deployment. While selecting between DCdial and Livevox, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DCdial or Livevox: Which Is Ideal for Your Industry

DCdial is ideal for industries like ITES, BPO and Contact Center. For Healthcare, Finance and Telecom, Livevox is a better choice. If you are confused between DCdial or Livevox, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DCdial or Livevox

DCdial and Livevox can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DCdial and Livevox during demo to decide which one is best for your business.

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