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ITES
BPO
Contact Center
Banking

Healthcare
Finance
Telecom

Skills Tracking
Remote Immobilization
Local Moves
Priority Support
Mailing List

View all DCdial features

Call Recording
Campaign Management
Inbound Call Center
Manual Dialer
Queue Management

View all Livevox features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between DCdial and Livevox

Let’s have a detailed comparison of DCdial vs Livevox to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether DCdial or Livevox fits your business.

Comparison of DCdial vs Livevox In terms of Features

DCdial includes features like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. Livevox is known for functionalities like Call Recording, Campaign Management, Inbound Call Center and Manual Dialer. When you compare DCdial vs Livevox, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between DCdial and Livevox In terms of Deployment Type

While DCdial supports Web Based deployment; Livevox is suitable for Web Based deployment. While selecting between DCdial and Livevox, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

DCdial or Livevox: Which Is Ideal for Your Industry

DCdial is ideal for industries like ITES, BPO and Contact Center. For Healthcare, Finance and Telecom, Livevox is a better choice. If you are confused between DCdial or Livevox, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - DCdial or Livevox

DCdial and Livevox can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare DCdial and Livevox during demo to decide which one is best for your business.

FAQs

Is DCdial better than Livevox?

While DCdial offers customized features, Livevox has diverse modules. Select between DCdial or Livevox as per your business needs.

Are DCdial and Livevox same?

Both these products offer similar features but with a different approach. While DCdial emphasizes on user experiences, Livevox focuses on functionalities.

Which is better DCdial or Livevox?

It all depends on the functionalities that you prefer. While DCdial offers add-ons along with essential features, Livevox emphasizes on customization.

Is DCdial the same as Livevox?

No, the difference between DCdial and Livevox lies in terms of features and functionalities. While DCdial can be customized as per the user’s needs, Livevox addresses the diverse audience.

Can DCdial replace Livevox?

It depends upon your business requirement. Both DCdial and Livevox provides standard features to cater diverse industry needs.

What is the difference between DCdial and Livevox?

The difference lies in terms of the user interface and functionalities. While DCdial is customizable, DCdial offers comprehensive modules.