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Starting at

₹ 1,300 /User/Month

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Hospitality
Healthcare
Retail
Tours and Travels
Construction

All industries

End to End Tracking
Reports & Dashboards
Lead Qualification
Customer Contract Management
Opportunity & Pipeline Management

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Lead Prioritisation
Contact & Account Management
Opportunity & Pipeline Management
Task / Activity Management
Customer Contract Management

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Overall

4.4(15)

Features

4.5

Ease of Use

4.5

Value for Money

4.5

Customer Support

4.4

Likelihood to Recommend

90%

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pros-list-icon Within minutes, I was contacted by Brittany, who proceeded to listen to my company's needs, and ask insightful questions that helped me pinpoint aspects of my search that I hadn't previously considered. Posted - Sep 17, 2016

cons_icon N/A Posted - Sep 17, 2016

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between D365 Customer Engagement and Zoho CRM

Let’s have a detailed comparison of D365 Customer Engagement vs Zoho CRM to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether D365 Customer Engagement or Zoho CRM fits your business.

Comparison of D365 Customer Engagement vs Zoho CRM In terms of Features

D365 Customer Engagement includes features like End to End Tracking, Reports & Dashboards, Lead Qualification and Customer Contract Management. Zoho CRM is known for functionalities like Lead Prioritisation, Contact & Account Management, Opportunity & Pipeline Management and Task / Activity Management. When you compare D365 Customer Engagement vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between D365 Customer Engagement and Zoho CRM In terms of Deployment Type

While D365 Customer Engagement supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between D365 Customer Engagement and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

D365 Customer Engagement or Zoho CRM: Which Is Ideal for Your Industry

D365 Customer Engagement is ideal for industries like Hospitality, Healthcare and Retail. For All Industries, Zoho CRM is a better choice. If you are confused between D365 Customer Engagement or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - D365 Customer Engagement or Zoho CRM

D365 Customer Engagement and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare D365 Customer Engagement and Zoho CRM during demo to decide which one is best for your business.

FAQs

Is D365 Customer Engagement better than Zoho CRM?

While D365 Customer Engagement offers customized features, Zoho CRM has diverse modules. Select between D365 Customer Engagement or Zoho CRM as per your business needs.

Are D365 Customer Engagement and Zoho CRM same?

Both these products offer similar features but with a different approach. While D365 Customer Engagement emphasizes on user experiences, Zoho CRM focuses on functionalities.

Which is better D365 Customer Engagement or Zoho CRM?

It all depends on the functionalities that you prefer. While D365 Customer Engagement offers add-ons along with essential features, Zoho CRM emphasizes on customization.

Is D365 Customer Engagement the same as Zoho CRM?

No, the difference between D365 Customer Engagement and Zoho CRM lies in terms of features and functionalities. While D365 Customer Engagement can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

Can D365 Customer Engagement replace Zoho CRM?

It depends upon your business requirement. Both D365 Customer Engagement and Zoho CRM provides standard features to cater diverse industry needs.

What is the difference between D365 Customer Engagement and Zoho CRM?

The difference lies in terms of the user interface and functionalities. While D365 Customer Engagement is customizable, D365 Customer Engagement offers comprehensive modules.