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C-Zentrix CZ Chat VS Zendesk

Let’s have a side-by-side comparison of C-Zentrix CZ Chat vs Zendesk to find out which one is better. This software comparison between C-Zentrix CZ Chat and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether C-Zentrix CZ Chat or Zendesk fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 5 Reviews
  • icon_desktop icon_ios
  • img 2 Ratings & 1 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

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Price Plans

₹ 1330

Pro

₹ 2030

Business

View Details img

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.5

5 Ratings & 5 Reviews

92% Likelihood to Recommend

4.6

2 Ratings & 1 Reviews

85% Likelihood to Recommend

Pros & Cons

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Pros

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I was just all over the place after launching my new website. I had taken care o...Read more - Pritha Mukherjee May 12, 2020

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I was looking for a chatbot software that would not only help me to enhance my b...Read more - Sarthak Chatterjee Mar 02, 2020

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Cons

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I have not faced any issues as of now. - Pritha Mukherjee May 12, 2020

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I have not found any major problem with the software. However, the UI needs some...Read more - Sarthak Chatterjee Mar 02, 2020

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Customization enabled chatbot

Pritha Mukherjee May 12, 2020

Useful for lead generation

Rajiv Sarkar Apr 30, 2019

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Monitoring
  • checked Analytics and Reporting
  • checked Integration
  • checked Notification
  • checked Chat
  • checked File Transfer
  • checked Data Migration
  • checked Content Management
  • checked Customization
  • checked Trigger
  • checked Mobile App
  • checked Chat Bot
  • checked Real Time Monitoring
  • checked History
  • checked Chat
  • checked Customization
  • checked Analytics and Reporting
  • checked Dashboards
  • checked Ticketing Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all C-Zentrix CZ Chat alternatives img
Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all Zendesk alternatives img

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Similar Comparison

C-Zentrix CZ Chat vs Zendesk Comparison FAQs

Software questions,
answered

While C-Zentrix CZ Chat offers customized features, Zendesk has diverse modules. Select between C-Zentrix CZ Chat or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While C-Zentrix CZ Chat emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While C-Zentrix CZ Chat offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between C-Zentrix CZ Chat and Zendesk lies in terms of features and functionalities. While C-Zentrix CZ Chat can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both C-Zentrix CZ Chat and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While C-Zentrix CZ Chat is customizable, C-Zentrix CZ Chat offers comprehensive modules.

A Quick Comparison Between C-Zentrix CZ Chat vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of C-Zentrix CZ Chat vs Zendesk In terms of Features
  • Comparison Between C-Zentrix CZ Chat and Zendesk In terms of Deployment Type
  • C-Zentrix CZ Chat or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - C-Zentrix CZ Chat or Zendesk

Comparison of C-Zentrix CZ Chat vs Zendesk In terms of Features

C-Zentrix CZ Chat includes features like Monitoring, Analytics and Reporting, Integration and Notification. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare C-Zentrix CZ Chat vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between C-Zentrix CZ Chat and Zendesk In terms of Deployment Type

While C-Zentrix CZ Chat supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between C-Zentrix CZ Chat and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

C-Zentrix CZ Chat or Zendesk: Which Is Ideal for Your Industry

C-Zentrix CZ Chat is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between C-Zentrix CZ Chat or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - C-Zentrix CZ Chat or Zendesk

C-Zentrix CZ Chat and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare C-Zentrix CZ Chat and Zendesk during demo to decide which one is best for your business.

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