VICIdial

Call Center Software

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Starting at

₹ 150,000 /Quantity

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Contact Center

BPO
Contact Center

True predictive dialing
Email & SMS Integration
Progressive Dialer
Voice Mail
Reports

View all Cube Call centre Solution features

Call Center Management
Website Management
Callback Scheduling
Application Integration
Virtual Call Center

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Overall

4.7(3)

Features

4.6

Ease of Use

4.6

Value for Money

4.4

Customer Support

4.4

Likelihood to Recommend

72%

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pros-list-icon Very quick response from initial enquiry, good providers were recommended who likewise followed up very quickly. Posted - Jun 13, 2018

cons_icon N/A Posted - Jun 13, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Cube Call centre Solution and VICIdial

Let’s have a detailed comparison of Cube Call centre Solution vs VICIdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Cube Call centre Solution or VICIdial fits your business.

Comparison of Cube Call centre Solution vs VICIdial In terms of Features

Cube Call centre Solution includes features like True predictive dialing, Email & SMS Integration, Progressive Dialer and Voice Mail. VICIdial is known for functionalities like Call Center Management, Website Management, Callback Scheduling and Application Integration. When you compare Cube Call centre Solution vs VICIdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cube Call centre Solution and VICIdial In terms of Deployment Type

While Cube Call centre Solution supports Web Based and On Premises deployment; VICIdial is suitable for Web Based and On Premises deployment. While selecting between Cube Call centre Solution and VICIdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cube Call centre Solution or VICIdial: Which Is Ideal for Your Industry

Cube Call centre Solution is ideal for industries like Contact Center. For BPO and Contact Center, VICIdial is a better choice. If you are confused between Cube Call centre Solution or VICIdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cube Call centre Solution or VICIdial

Cube Call centre Solution and VICIdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cube Call centre Solution and VICIdial during demo to decide which one is best for your business.

FAQs

Is Cube Call centre Solution better than VICIdial?

While Cube Call centre Solution offers customized features, VICIdial has diverse modules. Select between Cube Call centre Solution or VICIdial as per your business needs.

Are Cube Call centre Solution and VICIdial same?

Both these products offer similar features but with a different approach. While Cube Call centre Solution emphasizes on user experiences, VICIdial focuses on functionalities.

Which is better Cube Call centre Solution or VICIdial?

It all depends on the functionalities that you prefer. While Cube Call centre Solution offers add-ons along with essential features, VICIdial emphasizes on customization.

Is Cube Call centre Solution the same as VICIdial?

No, the difference between Cube Call centre Solution and VICIdial lies in terms of features and functionalities. While Cube Call centre Solution can be customized as per the user’s needs, VICIdial addresses the diverse audience.

Can Cube Call centre Solution replace VICIdial?

It depends upon your business requirement. Both Cube Call centre Solution and VICIdial provides standard features to cater diverse industry needs.

What is the difference between Cube Call centre Solution and VICIdial?

The difference lies in terms of the user interface and functionalities. While Cube Call centre Solution is customizable, Cube Call centre Solution offers comprehensive modules.