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Cratio CRM VS Zoho CRM

Let’s have a side-by-side comparison of Cratio CRM vs Zoho CRM to find out which one is better. This software comparison between Cratio CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Cratio CRM or Zoho CRM fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 2 Ratings & 2 Reviews
  • icon_ubuntu icon_desktop icon_Android icon_mac icon_linux
  • img 55 Ratings & 49 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

₹ 2997

Quarterly Plan (Rs 999 Per user per month, paid quarterly)

₹ 7188

Annual Plan(Rs 599 Per user per month, paid annually)

View Details img

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.4

2 Ratings & 2 Reviews

95% Likelihood to Recommend

4.4

55 Ratings & 49 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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Distinctive strategies, will catch the leads naturally, channel the need accordi...Read more - Wasim ShaikH Jan 21, 2019

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Very satisfied with the quick response time. - vijay aal Aug 30, 2016

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

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Tracking and finding all my potential leads becomes easy with this software. Fil...Read more - Vijaya Grover Oct 10, 2023

Cons

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The API is minimal surrey that expands its reaction time - Wasim ShaikH Jan 21, 2019

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

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It’s reporting feature can be improved. - Vijaya Grover Oct 10, 2023

Reviews

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Verified customer reviews

Customizable software

Wasim ShaikH Jan 21, 2019

Helpful unbiased and knowledgeable

vijay aal Aug 30, 2016

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

A useful tool for capturing all my leads

Vijaya Grover Oct 10, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Agent Portal
  • checked Role-Based Access Control (RBAC)
  • checked Opportunity & Pipeline Management
  • checked Customer Segmentation
  • checked Email Marketing Tools Integration
  • checked Marketing Tools Integration
  • checked Interactive Voice Response (IVR) Integration
  • checked Omnichannel Support
  • checked Chatbots
  • checked Custom Dashboards
  • checked Customer Insights
  • checked Performance Tracking
  • checked Lead Activity Alerts
  • checked Landing Pages & Forms
  • checked Call Tracking and Recording
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Mobile CRM
  • checked Contact Management
  • checked Lead Management
  • checked Territory Management
  • checked Account Management
  • checked Sales Forecasting
  • checked Social Media Integration
  • checked Data Import/Export
  • checked Deal Management
  • checked Data Encryption
  • checked Sales Automation
  • checked Customer Journey Tracking
  • checked Customer Profiles
  • checked Calendar Integration
  • checked Ticketing System
  • checked Opportunity & Pipeline Management
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Performance Tracking
  • checked Forecasting & Trends
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Workflow Trigger Alerts
  • checked SLA Violations
  • checked Lead Activity Alerts
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Deal Management
  • checked Social Media Integration
  • checked Contract Management
  • checked Lead Management
  • checked Email Marketing
  • checked Contact Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Lead Nurturing
  • checked Real Time Analytics
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Data Import/Export
  • checked Predictive Analytics
  • checked Quote Management
  • checked Customer Journey Tracking
  • checked Customer Profiles
  • checked Calendar Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Order Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Question and Answers

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Product related question and answers

Can Cratio CRM handle customer support tickets and provide service-level agreement (SLA) management? img

Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure t... Read more

How does Cratio CRM manage and segment customer data for targeted marketing campaigns? img

Cratio CRM uses customer data segmentation based on demographics, behavior, and ... Read more

What is the user interface (UI) design like in Cratio CRM, and how user-friendly is it? img

The UI of Cratio CRM is designed to be intuitive and user-friendly with a clean,... Read more

Is Zoho an ERP or CRM? img

Zoho is primarily a CRM (Customer Relationship Management) system. Zoho is a sui... Read more

What are the benefits of using Zoho CRM for marketing automation? img

Zoho CRM supports campaign management, lead nurturing, customer segmentation, em... Read more

How to migrate data between Zoho CRM Accounts? img

Log in with admin privileges, go to Setup > Data Administration > Import, ... Read more

Alternatives

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Similar Comparison

Cratio CRM vs Zoho CRM Comparison FAQs

Software questions,
answered

While Cratio CRM offers customized features, Zoho CRM has diverse modules. Select between Cratio CRM or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Cratio CRM emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Cratio CRM offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Cratio CRM and Zoho CRM lies in terms of features and functionalities. While Cratio CRM can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Cratio CRM and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Cratio CRM is customizable, Cratio CRM offers comprehensive modules.

A Quick Comparison Between Cratio CRM vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Cratio CRM vs Zoho CRM In terms of Features
  • Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type
  • Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Cratio CRM or Zoho CRM

Comparison of Cratio CRM vs Zoho CRM In terms of Features

Cratio CRM includes features like Agent Portal, Role-Based Access Control (RBAC), Opportunity & Pipeline Management and Customer Segmentation. Zoho CRM is known for functionalities like Opportunity & Pipeline Management, Customer Interaction Alerts, System Errors/Failures and Custom Workflow Alerts. When you compare Cratio CRM vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cratio CRM and Zoho CRM In terms of Deployment Type

While Cratio CRM supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Cratio CRM and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cratio CRM or Zoho CRM: Which Is Ideal for Your Industry

Cratio CRM is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Cratio CRM or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cratio CRM or Zoho CRM

Cratio CRM and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cratio CRM and Zoho CRM during demo to decide which one is best for your business.

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