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Cratio CRM VS Zendesk Sell

Let’s have a side-by-side comparison of Cratio CRM vs Zendesk Sell to find out which one is better. This software comparison between Cratio CRM and Zendesk Sell is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Cratio CRM or Zendesk Sell fits your business.

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  • Rating & Review
  • Platforms
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  • img 2 Ratings & 2 Reviews
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  • img 4 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 2997

Quarterly Plan (Rs 999 Per user per month, paid quarterly)

₹ 7188

Annual Plan(Rs 599 Per user per month, paid annually)

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$ 19

Sell Team

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.4

2 Ratings & 2 Reviews

95% Likelihood to Recommend

4.4

4 Ratings & 0 Reviews

95% Likelihood to Recommend

Pros & Cons

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Pros

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Distinctive strategies, will catch the leads naturally, channel the need accordi...Read more - Wasim ShaikH Jan 21, 2019

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Very satisfied with the quick response time. - vijay aal Aug 30, 2016

Not Available

Currently no pros are available. Please check back later

Cons

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The API is minimal surrey that expands its reaction time - Wasim ShaikH Jan 21, 2019

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Customizable software

Wasim ShaikH Jan 21, 2019

Helpful unbiased and knowledgeable

vijay aal Aug 30, 2016

Not Available

Currently no reviews are available. Please check back later

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Agent Portal
  • checked Role-Based Access Control (RBAC)
  • checked Opportunity & Pipeline Management
  • checked Customer Segmentation
  • checked Email Marketing Tools Integration
  • checked Marketing Tools Integration
  • checked Interactive Voice Response (IVR) Integration
  • checked Omnichannel Support
  • checked Chatbots
  • checked Custom Dashboards
  • checked Customer Insights
  • checked Performance Tracking
  • checked Lead Activity Alerts
  • checked Landing Pages & Forms
  • checked Call Tracking and Recording
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Mobile CRM
  • checked Contact Management
  • checked Lead Management
  • checked Territory Management
  • checked Account Management
  • checked Sales Forecasting
  • checked Social Media Integration
  • checked Data Import/Export
  • checked Deal Management
  • checked Data Encryption
  • checked Sales Automation
  • checked Customer Journey Tracking
  • checked Customer Profiles
  • checked Calendar Integration
  • checked Ticketing System
  • checked Opportunity & Pipeline Management
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Forecasting & Trends
  • checked Performance Tracking
  • checked Task / Activity Management
  • checked Quote Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Event-Triggered Notifications
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Contact Management
  • checked Lead Nurturing
  • checked Deal Management
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked API Access
  • checked Third-Party Integrations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

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Product related question and answers

Can Cratio CRM handle customer support tickets and provide service-level agreement (SLA) management? img

Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure t... Read more

How does Cratio CRM manage and segment customer data for targeted marketing campaigns? img

Cratio CRM uses customer data segmentation based on demographics, behavior, and ... Read more

What is the user interface (UI) design like in Cratio CRM, and how user-friendly is it? img

The UI of Cratio CRM is designed to be intuitive and user-friendly with a clean,... Read more

How does the Zendesk ticketing system work? img

Zendesks ticketing system centralizes customer interactions by converting emails... Read more

Is Zendesk an open API? img

Yes, Zendesk provides an open API that allows developers to integrate and extend... Read more

What team collaboration features do Zendesk provide? img

Zendesk offers several team collaboration features, including side conversations... Read more

Alternatives

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Top Alternative Products

Zoho CRM

Zoho CRM


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Salesforce CRM


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Bitrix24


Leadhooper

Leadhooper


See all Cratio CRM alternatives img
Zoho CRM

Zoho CRM


Salesforce CRM

Salesforce CRM


Bitrix24

Bitrix24


Leadhooper

Leadhooper


See all Zendesk Sell alternatives img

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Similar Comparison

Cratio CRM vs Zendesk Sell Comparison FAQs

Software questions,
answered

While Cratio CRM offers customized features, Zendesk Sell has diverse modules. Select between Cratio CRM or Zendesk Sell as per your business needs.

Both these products offer similar features but with a different approach. While Cratio CRM emphasizes on user experiences, Zendesk Sell focuses on functionalities.

It all depends on the functionalities that you prefer. While Cratio CRM offers add-ons along with essential features, Zendesk Sell emphasizes on customization.

No, the difference between Cratio CRM and Zendesk Sell lies in terms of features and functionalities. While Cratio CRM can be customized as per the user’s needs, Zendesk Sell addresses the diverse audience.

It depends upon your business requirement. Both Cratio CRM and Zendesk Sell provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Cratio CRM is customizable, Cratio CRM offers comprehensive modules.

A Quick Comparison Between Cratio CRM vs Zendesk Sell

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Cratio CRM vs Zendesk Sell In terms of Features
  • Comparison Between Cratio CRM and Zendesk Sell In terms of Deployment Type
  • Cratio CRM or Zendesk Sell: Which Is Ideal for Your Industry
  • Which Is Better? - Cratio CRM or Zendesk Sell

Comparison of Cratio CRM vs Zendesk Sell In terms of Features

Cratio CRM includes features like Agent Portal, Role-Based Access Control (RBAC), Opportunity & Pipeline Management and Customer Segmentation. Zendesk Sell is known for functionalities like Opportunity & Pipeline Management, Customer Insights, Sales Performance Reports and Custom Dashboards. When you compare Cratio CRM vs Zendesk Sell, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cratio CRM and Zendesk Sell In terms of Deployment Type

While Cratio CRM supports Web Based deployment; Zendesk Sell is suitable for Web Based deployment. While selecting between Cratio CRM and Zendesk Sell, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cratio CRM or Zendesk Sell: Which Is Ideal for Your Industry

Cratio CRM is ideal for industries like All Industries. For All Industries, Zendesk Sell is a better choice. If you are confused between Cratio CRM or Zendesk Sell, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cratio CRM or Zendesk Sell

Cratio CRM and Zendesk Sell can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cratio CRM and Zendesk Sell during demo to decide which one is best for your business.

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