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  3. Cratio CRM VS Freshsales CRM

Cratio CRM VS Freshsales CRM

Let’s have a side-by-side comparison of Cratio CRM vs Freshsales CRM to find out which one is better. This software comparison between Cratio CRM and Freshsales CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Cratio CRM or Freshsales CRM fits your business.

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Cratio CRM
Cratio CRM

4.4

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Freshsales CRM
Freshsales CRM

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Cratio CRM
Cratio CRM

4.4

Get Free Demo
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Freshsales CRM
Freshsales CRM

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  • Pricing

  • Ratings

  • Reviews

  • Features

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  • img 2 Ratings & 2 Reviews
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Pricing

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Price Plans

₹ 2997

Quarterly Plan (Rs 999 Per user per month, paid quarterly)

₹ 7188

Annual Plan(Rs 599 Per user per month, paid annually)

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₹ 1199

Growth (Rs. 999 /user/month, billed annually, Rs. 1199 /user, billed monthly)

₹ 3399

Pro (Rs. 2799 /user/month, billed annually , Rs. 3399 /user, billed monthly)

₹ 5999

Enterprise (Rs. 4999 /user/month, billed annually, Rs. 5999 /user/monthly )

View Details img

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.4

2 Ratings & 2 Reviews

95% Likelihood to Recommend

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Pros & Cons

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Pros

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Distinctive strategies, will catch the leads naturally, channel the need accordi...Read more - Wasim ShaikH Jan 21, 2019

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Very satisfied with the quick response time. - vijay aal Aug 30, 2016

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Currently no pros are available. Please check back later

Cons

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The API is minimal surrey that expands its reaction time - Wasim ShaikH Jan 21, 2019

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Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Customizable software

Wasim ShaikH Jan 21, 2019

Helpful unbiased and knowledgeable

vijay aal Aug 30, 2016

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgHospitality
  • imgE-Commerce
  • imgReal Estate

We provide the best software solution for your business needs

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Features

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Product features

  • checked Agent Portal
  • checked Role-Based Access Control (RBAC)
  • checked Opportunity & Pipeline Management
  • checked Customer Segmentation
  • checked Email Marketing Tools Integration
  • checked Marketing Tools Integration
  • checked Interactive Voice Response (IVR) Integration
  • checked Omnichannel Support
  • checked Chatbots
  • checked Custom Dashboards
  • checked Customer Insights
  • checked Performance Tracking
  • checked Lead Activity Alerts
  • checked Landing Pages & Forms
  • checked Call Tracking and Recording
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Contact Segmentation
  • checked Mobile CRM
  • checked Contact Management
  • checked Lead Management
  • checked Territory Management
  • checked Account Management
  • checked Sales Forecasting
  • checked Social Media Integration
  • checked Data Import/Export
  • checked Deal Management
  • checked Data Encryption
  • checked Sales Automation
  • checked Customer Journey Tracking
  • checked Customer Profiles
  • checked Calendar Integration
  • checked Ticketing System
  • checked Lead, Contact ,Account, and Deal Management
  • checked 25 Workflow Automations
  • checked 25 Teams
  • checked 5000 Bulk Emails/User/Day
  • checked 25 Sales Sequences/User
  • checked 100 Workflow Automations
  • checked 50 Teams
  • checked Advanced CRM Customization
  • checked Auto Profile Enrichment
  • checked Reports & Dashboard
  • checked Smartforms and Event Tracking
  • checked Multi Currency
  • checked Sales Goals
  • checked EEA Data Center
  • checked IP Whitelisting
  • checked Audit Logs
  • checked 10 Sales Sequences/User
  • checked 1000 Bulk Emails/User/Day
  • checked 10 Teams
  • checked Visual Sales Pipeline
  • checked 2-way Email Sync
  • checked Lead Scoring
  • checked Phone powered by Freshcaller
  • checked SMS Integration
  • checked Freshworks Integrations
  • checked Marketplace Apps
  • checked API Access
  • checked Territories and Lead Assignment
  • checked Smart Matches
  • checked Custom roles
  • checked Advanced Reports
  • checked 250 Bulk Emails/User/Day
  • checked 5 Sales Sequences/User
  • checked 10 Workflow Automations
  • checked Dedicated Account Manager

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Question and Answers

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Product related question and answers

Can Cratio CRM handle customer support tickets and provide service-level agreement (SLA) management? img

Yes, Cratio CRM includes a ticketing system and SLA management tools to ensure t... Read more

How does Cratio CRM manage and segment customer data for targeted marketing campaigns? img

Cratio CRM uses customer data segmentation based on demographics, behavior, and ... Read more

What is the user interface (UI) design like in Cratio CRM, and how user-friendly is it? img

The UI of Cratio CRM is designed to be intuitive and user-friendly with a clean,... Read more

See all Cratio CRM Questions & Answers img

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Cratio CRM vs Freshsales CRM Comparison FAQs

Software questions,
answered

While Cratio CRM offers customized features, Freshsales CRM has diverse modules. Select between Cratio CRM or Freshsales CRM as per your business needs.

Both these products offer similar features but with a different approach. While Cratio CRM emphasizes on user experiences, Freshsales CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Cratio CRM offers add-ons along with essential features, Freshsales CRM emphasizes on customization.

No, the difference between Cratio CRM and Freshsales CRM lies in terms of features and functionalities. While Cratio CRM can be customized as per the user’s needs, Freshsales CRM addresses the diverse audience.

It depends upon your business requirement. Both Cratio CRM and Freshsales CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Cratio CRM is customizable, Cratio CRM offers comprehensive modules.

A Quick Comparison Between Cratio CRM vs Freshsales CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Cratio CRM vs Freshsales CRM In terms of Features
  • Comparison Between Cratio CRM and Freshsales CRM In terms of Deployment Type
  • Cratio CRM or Freshsales CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Cratio CRM or Freshsales CRM

Comparison of Cratio CRM vs Freshsales CRM In terms of Features

Cratio CRM includes features like Agent Portal, Role-Based Access Control (RBAC), Opportunity & Pipeline Management and Customer Segmentation. Freshsales CRM is known for functionalities like Lead, Contact ,Account, and Deal Management, 25 Workflow Automations, 25 Teams and 5000 Bulk Emails/User/Day. When you compare Cratio CRM vs Freshsales CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cratio CRM and Freshsales CRM In terms of Deployment Type

While Cratio CRM supports Web Based deployment; Freshsales CRM is suitable for Web Based deployment. While selecting between Cratio CRM and Freshsales CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cratio CRM or Freshsales CRM: Which Is Ideal for Your Industry

Cratio CRM is ideal for industries like All Industries. For Hospitality, E-Commerce and Real Estate, Freshsales CRM is a better choice. If you are confused between Cratio CRM or Freshsales CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cratio CRM or Freshsales CRM

Cratio CRM and Freshsales CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cratio CRM and Freshsales CRM during demo to decide which one is best for your business.

Author: Techjockey Team

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