linkedin
  • Become a Seller

Easyrewardz Collecta VS Freshdesk

Let’s have a side-by-side comparison of Easyrewardz Collecta vs Freshdesk to find out which one is better. This software comparison between Easyrewardz Collecta and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Easyrewardz Collecta or Freshdesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_desktop
  • Not Available

  • img 3 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

₹ 1399

Blossom

₹ 3299

Garden

₹ 4999

Estate

+ 3 more plans img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.7

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Reviews

img

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Capture VoC real-time
  • checked Gain actionable customer insights
  • checked Dashboards
  • checked Surveys
  • checked Feedbacks
  • checked Incentivize Customers
  • checked Detractor Flow Management
  • checked Contextual Probing
  • checked Ticket Management
  • checked Agent Shifts
  • checked Agent Scripts
  • checked Email Bot
  • checked Auto-Triage
  • checked Email, social, chat, phone channels
  • checked Omnichannel
  • checked Roles & Permissions
  • checked IP & Network Restrictions
  • checked Intelligent ticket assignment
  • checked Round-robin Routing
  • checked Portal Rebrand
  • checked Multiple Products
  • checked Dynamic Ticket Forms
  • checked HIPAA Compliance
  • checked Abandoned call metrics
  • checked Co-Browsing
  • checked Audit Logs
  • checked Sandbox
  • checked Collaboration
  • checked Multichannel Support
  • checked Feedback & Automation
  • checked Self Service Portal
  • checked Helpdesk Report
  • checked Customization
  • checked Process Automations
  • checked Agent collision detection
  • checked SLA Management
  • checked Time Tracking
  • checked CSAT Surveys
  • checked Performance Reports
  • checked Multilingual
  • checked Custom Reports
  • checked Custom Reports & Dashboards
  • checked Customer Segments
  • checked Speech Enabled

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternatives Products

Mink Foodiee Feedback Management System

Mink Foodiee Feedback Management System


Validator AI

Validator AI


SurveyStance

SurveyStance


Feedback Management System

Feedback Management System


See all Easyrewardz Collecta alternatives img
Vision Helpdesk

Vision Helpdesk


Elitser Helpdesk Software

Elitser Helpdesk Software


SeQure Employee Helpdesk

SeQure Employee Helpdesk


TxHelpDesk

TxHelpDesk


See all Freshdesk alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Easyrewardz Collecta vs Freshdesk Comparison Faqs

Software questions,
answered

While Easyrewardz Collecta offers customized features, Freshdesk has diverse modules. Select between Easyrewardz Collecta or Freshdesk as per your business needs.

Both these products offer similar features but with a different approach. While Easyrewardz Collecta emphasizes on user experiences, Freshdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Easyrewardz Collecta offers add-ons along with essential features, Freshdesk emphasizes on customization.

No, the difference between Easyrewardz Collecta and Freshdesk lies in terms of features and functionalities. While Easyrewardz Collecta can be customized as per the user’s needs, Freshdesk addresses the diverse audience.

It depends upon your business requirement. Both Easyrewardz Collecta and Freshdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Easyrewardz Collecta is customizable, Easyrewardz Collecta offers comprehensive modules.

A Quick Comparison Between Easyrewardz Collecta vs Freshdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Easyrewardz Collecta vs Freshdesk In terms of Features
  • Comparison Between Easyrewardz Collecta and Freshdesk In terms of Deployment Type
  • Easyrewardz Collecta or Freshdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Easyrewardz Collecta or Freshdesk

Comparison of Easyrewardz Collecta vs Freshdesk In terms of Features

Easyrewardz Collecta includes features like Process Capture, Business insights, Dashboards and Surveys. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare Easyrewardz Collecta vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Easyrewardz Collecta and Freshdesk In terms of Deployment Type

While Easyrewardz Collecta supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between Easyrewardz Collecta and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Easyrewardz Collecta or Freshdesk: Which Is Ideal for Your Industry

Easyrewardz Collecta is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between Easyrewardz Collecta or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Easyrewardz Collecta or Freshdesk

Easyrewardz Collecta and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Easyrewardz Collecta and Freshdesk during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers