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  3. Cloud Dial VS Mcube

Cloud Dial VS Mcube

Let’s have a side-by-side comparison of Cloud Dial vs Mcube to find out which one is better. This software comparison between Cloud Dial and Mcube is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Cloud Dial or Mcube fits your business.

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Cloud Dial
Cloud Dial

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Mcube
Mcube

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Cloud Dial
Cloud Dial

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Mcube
Mcube

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Pricing

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Price Plans

₹ 12000

Startup

₹ 24000

Medium

₹ 40200

Premium

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Available offers & discounts

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgTelecom
  • imgContact Center

We provide the best software solution for your business needs

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Features

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Product features

  • checked Manage & Control Remote Agent
  • checked Virtual Number
  • checked Work From Home
  • checked Call Barging
  • checked Call Monitoring
  • checked Use on-demand/ on-call agent
  • checked Agent Management
  • checked Agent Availability Report
  • checked Improve SLA During Peak hours
  • checked Integration
  • checked CRM Integration
  • checked Call Recording
  • checked Call Barging
  • checked Smart Notification
  • checked Voice & Data Integration
  • checked Inbound Reporting
  • checked Internal Call Transfer
  • checked Mobile App
  • checked Analytical Reports
  • checked Outbound Reporting
  • checked Call Center Management
  • checked Toll Free Number
  • checked Call Analytics
  • checked Customisable Welcome Greeting
  • checked Lead Management
  • checked Live Call Tracking

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions

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Knowlarity

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Justcall

See all Cloud Dial alternatives img
Smartflo - Cloud Telephony Solutions

Smartflo - Cloud Telephony Solutions

Office24By7

Office24By7

Knowlarity

Knowlarity

Justcall

Justcall

See all Mcube alternatives img

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Cloud Dial vs Mcube Comparison FAQs

Software questions,
answered

While Cloud Dial offers customized features, Mcube has diverse modules. Select between Cloud Dial or Mcube as per your business needs.

Both these products offer similar features but with a different approach. While Cloud Dial emphasizes on user experiences, Mcube focuses on functionalities.

It all depends on the functionalities that you prefer. While Cloud Dial offers add-ons along with essential features, Mcube emphasizes on customization.

No, the difference between Cloud Dial and Mcube lies in terms of features and functionalities. While Cloud Dial can be customized as per the user’s needs, Mcube addresses the diverse audience.

It depends upon your business requirement. Both Cloud Dial and Mcube provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Cloud Dial is customizable, Cloud Dial offers comprehensive modules.

A Quick Comparison Between Cloud Dial vs Mcube

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Cloud Dial vs Mcube In terms of Features
  • Comparison Between Cloud Dial and Mcube In terms of Deployment Type
  • Cloud Dial or Mcube: Which Is Ideal for Your Industry
  • Which Is Better? - Cloud Dial or Mcube

Comparison of Cloud Dial vs Mcube In terms of Features

Cloud Dial includes features like Remote Agent Functionality, Virtual Number, Work From Home and Call Barging. Mcube is known for functionalities like CRM Integration, Call Recording, Call Barging and Smart Notification. When you compare Cloud Dial vs Mcube, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Cloud Dial and Mcube In terms of Deployment Type

While Cloud Dial supports Web Based deployment; Mcube is suitable for Web Based deployment. While selecting between Cloud Dial and Mcube, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Cloud Dial or Mcube: Which Is Ideal for Your Industry

Cloud Dial is ideal for industries like Telecom. For Contact Center, Mcube is a better choice. If you are confused between Cloud Dial or Mcube, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Cloud Dial or Mcube

Cloud Dial and Mcube can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Cloud Dial and Mcube during demo to decide which one is best for your business.

Author: Techjockey Team

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