Close CRM VS Support CRM

Let’s have a side-by-side comparison of Close CRM vs Support CRM to find out which one is better. This software comparison between Close CRM and Support CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Close CRM or Support CRM fits your business.

Comparison

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Close CRM

4.5

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Support CRM

4.8

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Pricing

Price Plans

$ 29

Base

$ 59

Startup

$ 109

Professional

+ 1 more plans

₹ 3750

CRM (Rs. 3,750 per month (Billed every 3 months))

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Lifetime Plan

Free Trial

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.5

7 Ratings & 2 Reviews

Features 4.4

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.8

Likelihood to Recommend

See all Close CRM reviews

4.8

12 Ratings & 11 Reviews

Features 5

Value for Money 4.9

Ease of Use 4.6

Customer Support 4.9

Likelihood to Recommend

See all Support CRM reviews

Pros & Cons

Pros

User-friendly interface, straightforward functionality, excellent CRM for sales ...Read more - Reenu May 11, 2024

Features, Ease of use, Simplicity and Comprehensive customer service management ...Read more - chetan N shah Feb 21, 2025

Very easy to use and our team is completely dependent on this application, for c...Read more - Shreyas Feb 18, 2025

Cons

Nothing as such. - Reenu May 11, 2024

Non-Borwser based - chetan N shah Feb 21, 2025

Not Found any cons, we are satisfied with the product - Shreyas Feb 18, 2025

Reviews

Verified customer reviews

Product is very user friendly and straight fit. Great CRM for Sales and management.

Reenu May 11, 2024

Rating

Kamlesh Yadav Feb 22, 2024

See all Close CRM reviews

Excellent product

chetan N shah Feb 21, 2025

user friendly , pocket friendly ,

Shreyas Feb 18, 2025

See all Support CRM reviews

Reviews with Video

Close CRM Review: Are There Better Alternatives?

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

SLA Violations
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Customer Segmentation
Opportunity & Pipeline Management
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Marketing Tools Integration
eCommerce Integrations
Workflow Trigger Alerts
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
GDPR & Data Privacy
Omnichannel Support
Interactive Voice Response (IVR) Integration
Task / Activity Management
Contact Segmentation
Team Communication
Lead Scoring
Sales Forecasting
Predictive Analytics
Quote Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Real Time Analytics
Data Import/Export
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
API Access
Deal Management
Lead Nurturing
Contact Management

Quotation Management
Contract Management
Receivable Management
Complaint Management
Inventory Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Question and Answers

Product related question and answers

How does Close CRM manage sales performance tracking and analytics?

Close CRM has strong tools for showing reports and data. You can see important n... Read more

Does Close CRM offer automation for sales workflows?

Yes, Close CRM is great for sales automation. It can automatically send emails, ... Read more

How customizable is Close CRM for different industries?

Close CRM is highly customizable. It offers features like custom fields, pipelin... Read more

See all Close CRM Questions & Answers

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Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Close CRM alternatives

Freshdesk

TxHelpDesk

Stingo Helpdesk

Troopr HelpDesk

See all Support CRM alternatives

Close CRM vs Support CRM Comparison FAQs

Software questions,
answered

While Close CRM offers customized features, Support CRM has diverse modules. Select between Close CRM or Support CRM as per your business needs.

Both these products offer similar features but with a different approach. While Close CRM emphasizes on user experiences, Support CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Close CRM offers add-ons along with essential features, Support CRM emphasizes on customization.

No, the difference between Close CRM and Support CRM lies in terms of features and functionalities. While Close CRM can be customized as per the user’s needs, Support CRM addresses the diverse audience.

It depends upon your business requirement. Both Close CRM and Support CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Close CRM is customizable, Close CRM offers comprehensive modules.

A Quick Comparison Between Close CRM vs Support CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Close CRM vs Support CRM In terms of Features
Comparison Between Close CRM and Support CRM In terms of Deployment Type
Close CRM or Support CRM: Which Is Ideal for Your Industry
Which Is Better? - Close CRM or Support CRM

Comparison of Close CRM vs Support CRM In terms of Features

Close CRM includes features like SLA Violations, Email Marketing Tools Integration, Automated Campaigns and Event-Triggered Workflows. Support CRM is known for functionalities like Quotation Management, Contract Management, Receivable Management and Complaint Management. When you compare Close CRM vs Support CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Close CRM and Support CRM In terms of Deployment Type

While Close CRM supports Web Based deployment; Support CRM is suitable for Web Based deployment. While selecting between Close CRM and Support CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Close CRM or Support CRM: Which Is Ideal for Your Industry

Close CRM is ideal for industries like All Industries. For All Industries, Support CRM is a better choice. If you are confused between Close CRM or Support CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Close CRM or Support CRM

Close CRM and Support CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Close CRM and Support CRM during demo to decide which one is best for your business.

Author: Techjockey Team

Close CRM VS Support CRM

We provide the best software solution for your business needs

Close CRM vs Support CRM Comparison FAQs

Is Close CRM better than Support CRM?

Are Close CRM and Support CRM same?

Which is better Close CRM or Support CRM?

Is Close CRM the same as Support CRM?

Can Close CRM replace Support CRM?

What is the difference between Close CRM and Support CRM?

A Quick Comparison Between Close CRM vs Support CRM

Comparison of Close CRM vs Support CRM In terms of Features

Comparison Between Close CRM and Support CRM In terms of Deployment Type

Close CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Close CRM or Support CRM

Close CRM VS Support CRM

We provide the best software solution for your business needs

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Close CRM vs Support CRM Comparison FAQs

Is Close CRM better than Support CRM?

Are Close CRM and Support CRM same?

Which is better Close CRM or Support CRM?

Is Close CRM the same as Support CRM?

Can Close CRM replace Support CRM?

What is the difference between Close CRM and Support CRM?

A Quick Comparison Between Close CRM vs Support CRM

Comparison of Close CRM vs Support CRM In terms of Features

Comparison Between Close CRM and Support CRM In terms of Deployment Type

Close CRM or Support CRM: Which Is Ideal for Your Industry

Which Is Better? - Close CRM or Support CRM

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