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ClickDesk VS Zendesk

Let’s have a side-by-side comparison of ClickDesk vs Zendesk to find out which one is better. This software comparison between ClickDesk and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ClickDesk or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 2 Ratings & 2 Reviews
  • icon_desktop
  • img 2 Ratings & 1 Reviews
  • icon_desktop icon_ios icon_Android

Pricing

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Price Plans

₹ 1049

Lite

₹ 1749

Pro

₹ 2799

Enterprise

View Details img

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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  • img
  • img

Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.5

2 Ratings & 2 Reviews

90% Likelihood to Recommend

4.6

2 Ratings & 1 Reviews

85% Likelihood to Recommend

Pros & Cons

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Pros

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Clickdesk comprehenses all social options that small/medium-size companies requi...Read more - Garvit Malhotra Apr 10, 2018

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I like that the integrated chat is bundled with the help desk. Other companies u...Read more - Vipul Arora Feb 15, 2018

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Cons

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A couple of inaccurate statuses that were revealed to consumers while I was offl...Read more - Garvit Malhotra Apr 10, 2018

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In some case the connection isn't very quick. It tend to lose connection sometim...Read more - Vipul Arora Feb 15, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Great way for social connections and messaging

Garvit Malhotra Apr 10, 2018

The best help desk with chat integration

Vipul Arora Feb 15, 2018

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Live Chat
  • checked Video Chat Software
  • checked Help Desk Management
  • checked Social Media Integration
  • checked Mobile Support
  • checked Reporting & analytics
  • checked Trigger
  • checked Mobile App
  • checked Chat Bot
  • checked Real Time Monitoring
  • checked History
  • checked Chat
  • checked Customization
  • checked Analytics and Reporting
  • checked Dashboards
  • checked Ticketing Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all ClickDesk alternatives img
Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Tiledesk

Tiledesk


See all Zendesk alternatives img

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Similar Comparison

ClickDesk vs Zendesk Comparison FAQs

Software questions,
answered

While ClickDesk offers customized features, Zendesk has diverse modules. Select between ClickDesk or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While ClickDesk emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While ClickDesk offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between ClickDesk and Zendesk lies in terms of features and functionalities. While ClickDesk can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both ClickDesk and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ClickDesk is customizable, ClickDesk offers comprehensive modules.

A Quick Comparison Between ClickDesk vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ClickDesk vs Zendesk In terms of Features
  • Comparison Between ClickDesk and Zendesk In terms of Deployment Type
  • ClickDesk or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - ClickDesk or Zendesk

Comparison of ClickDesk vs Zendesk In terms of Features

ClickDesk includes features like Live Chat, Video Chat Software, Help Desk Management and Social Media Integration. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare ClickDesk vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ClickDesk and Zendesk In terms of Deployment Type

While ClickDesk supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between ClickDesk and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ClickDesk or Zendesk: Which Is Ideal for Your Industry

ClickDesk is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between ClickDesk or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ClickDesk or Zendesk

ClickDesk and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ClickDesk and Zendesk during demo to decide which one is best for your business.

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