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  3. Clickback VS Salesforce Service Cloud

Clickback VS Salesforce Service Cloud

Let’s have a side-by-side comparison of Clickback vs Salesforce Service Cloud to find out which one is better. This software comparison between Clickback and Salesforce Service Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Clickback or Salesforce Service Cloud fits your business.

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Clickback
Clickback

4.4

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

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Clickback
Clickback

4.4

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

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  • Pricing

  • Ratings

  • Reviews

  • Features

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  • Specifications

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  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios
  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

₹ 6930

Small Business

₹ 15750

Medium Business

₹ 24500

Large Business

View Details img

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

View Details img

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

See all Clickback reviews img

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Pros & Cons

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Pros

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I am associated with the digital marketing team at ThinkPalm Technologies and ha...Read more - Sujith Sukumaran Aug 20, 2020

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clickback I am cherishing this stage, it enables me to effectively send messages...Read more - Sahil Aug 13, 2018

Not Available

Currently no pros are available. Please check back later

Cons

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On the other hand, sometimes the tool doesn't respond properly, especially in t...Read more - Sujith Sukumaran Aug 20, 2020

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N/A - Ganesh prasad Sep 18, 2017

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Must try tool

Sujith Sukumaran Aug 20, 2020

Lead Channels

Sahil Aug 13, 2018

See all Clickback reviews img

Rating

Dipu choudhary Jan 16, 2025

Rating

Ganga Dhar Sep 20, 2024

See all Salesforce Service Cloud reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead intelligence
  • checked Lead Management
  • checked Lead Optimization
  • checked Multi User login & Role based access
  • checked Analytics & Reporting
  • checked Email Integration
  • checked Email Marketing
  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

KOOPS Sales Force Automation

KOOPS Sales Force Automation

Delta Sales Force Automation

Delta Sales Force Automation

Peri CRM

Peri CRM

GogreenSFA 360

GogreenSFA 360

See all Clickback alternatives img
Salesforce Order Management

Salesforce Order Management

KOOPS Sales Force Automation

KOOPS Sales Force Automation

Delta Sales Force Automation

Delta Sales Force Automation

Peri CRM

Peri CRM

See all Salesforce Service Cloud alternatives img

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Clickback vs Salesforce Service Cloud Comparison FAQs

Software questions,
answered

While Clickback offers customized features, Salesforce Service Cloud has diverse modules. Select between Clickback or Salesforce Service Cloud as per your business needs.

Both these products offer similar features but with a different approach. While Clickback emphasizes on user experiences, Salesforce Service Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While Clickback offers add-ons along with essential features, Salesforce Service Cloud emphasizes on customization.

No, the difference between Clickback and Salesforce Service Cloud lies in terms of features and functionalities. While Clickback can be customized as per the user’s needs, Salesforce Service Cloud addresses the diverse audience.

It depends upon your business requirement. Both Clickback and Salesforce Service Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Clickback is customizable, Clickback offers comprehensive modules.

A Quick Comparison Between Clickback vs Salesforce Service Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Clickback vs Salesforce Service Cloud In terms of Features
  • Comparison Between Clickback and Salesforce Service Cloud In terms of Deployment Type
  • Clickback or Salesforce Service Cloud : Which Is Ideal for Your Industry
  • Which Is Better? - Clickback or Salesforce Service Cloud

Comparison of Clickback vs Salesforce Service Cloud In terms of Features

Clickback includes features like Lead intelligence, Lead Management, Lead Optimization and Multi User login & Role based access. Salesforce Service Cloud is known for functionalities like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. When you compare Clickback vs Salesforce Service Cloud , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Clickback and Salesforce Service Cloud In terms of Deployment Type

While Clickback supports Web Based deployment; Salesforce Service Cloud is suitable for Web Based deployment. While selecting between Clickback and Salesforce Service Cloud , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Clickback or Salesforce Service Cloud : Which Is Ideal for Your Industry

Clickback is ideal for industries like All Industries. For All Industries, Salesforce Service Cloud is a better choice. If you are confused between Clickback or Salesforce Service Cloud , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Clickback or Salesforce Service Cloud

Clickback and Salesforce Service Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Clickback and Salesforce Service Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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