Zendesk

Live Chat Software

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Platform

Starting at

$ 19 /month

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Starting at

$ 69 /Month

Get Best Price

All industries

All industries

Live Chat
Chatbot
Integrations
Collaboration
Process Productivity

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Trigger
Mobile App
Chat Bot
Real Time Monitoring
History

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Overall

4.6(1)

Features

4.5

Ease of Use

Value for Money

Customer Support

Likelihood to Recommend

85%

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pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Chatwoot and Zendesk

Let’s have a detailed comparison of Chatwoot vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Chatwoot or Zendesk fits your business.

Comparison of Chatwoot vs Zendesk In terms of Features

Chatwoot includes features like Live Chat, Chatbot, Integrations and Collaboration. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Chatwoot vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Chatwoot and Zendesk In terms of Deployment Type

While Chatwoot supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Chatwoot and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Chatwoot or Zendesk: Which Is Ideal for Your Industry

Chatwoot is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Chatwoot or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Chatwoot or Zendesk

Chatwoot and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Chatwoot and Zendesk during demo to decide which one is best for your business.

FAQs

Is Chatwoot better than Zendesk?

While Chatwoot offers customized features, Zendesk has diverse modules. Select between Chatwoot or Zendesk as per your business needs.

Are Chatwoot and Zendesk same?

Both these products offer similar features but with a different approach. While Chatwoot emphasizes on user experiences, Zendesk focuses on functionalities.

Which is better Chatwoot or Zendesk?

It all depends on the functionalities that you prefer. While Chatwoot offers add-ons along with essential features, Zendesk emphasizes on customization.

Is Chatwoot the same as Zendesk?

No, the difference between Chatwoot and Zendesk lies in terms of features and functionalities. While Chatwoot can be customized as per the user’s needs, Zendesk addresses the diverse audience.

Can Chatwoot replace Zendesk?

It depends upon your business requirement. Both Chatwoot and Zendesk provides standard features to cater diverse industry needs.

What is the difference between Chatwoot and Zendesk?

The difference lies in terms of the user interface and functionalities. While Chatwoot is customizable, Chatwoot offers comprehensive modules.