Ccavenue VS Razorpay

When it comes to choosing a payment gateway for your business, CCAvenue and Razorpay emerge as two prominent options in the market. Both platforms offer a wide range of features and functionalities to facilitate online transactions, but they differ in various aspects, from pricing and user experience to integration capabilities and customer support.

Let's dive into a comprehensive comparison of CCAvenue versus Razorpay to help you make an informed decision for your payment processing needs.

CCAvenue vs. Razorpay: Overview

CCAvenue and Razorpay are both leading payment gateway solutions catering to businesses of all sizes. CCAvenue has been a leading player in the payment processing industry, offering a comprehensive suite of payment options, including credit/debit cards, net banking, UPI, and digital wallets. With a wide range of payment options and seamless integration, CCAvenue enables businesses to accept payments online with ease.

Razorpay, on the other hand, is relatively new and was founded in the year 2013. With features like easy integration, comprehensive APIs, and robust security measures, Razorpay simplifies the process of accepting payments for businesses of all sizes.

CCAvenue vs. Razorpay: Pros and Cons

• Both CCAvenue and Razorpay are global payment gateway solutions. CCAvenue supports around 27 currencies whereas Razorpay accepts payments in over 100 currencies.
• CCAvenue offers instant account verification and supports 100% digital KYC. While Razorpay also offers digital account opening, it can take more time compared to CCAvenue. You need to fully activate your account and start accepting payments.
• CCAvenue is a better option for big businesses with a large amount of transactions as their pricing structure and fees can be costly for individuals or SMBs. On the other hand, Razorpay is a good solution for businesses of all sizes.
• While both platforms offer fraud detection, CCAvenue’s fraud protection program is much better as compared to Razorpay.

CCAvenue vs Razorpay: In Terms of Features

Both CCAvenue and Razorpay differ from each other when it comes to payment methods, fee structure, currency support, integrations and more. Here is a comparison of Razorpay vs CCAvenue in terms of features:

• Payment options: CCAvenue and other CCAvenue alternatives offer multiple payment options, including credit cards, net banking, UPIs, debit cards, and Bank EMIs. On the surface, Razorpay supports over 100+ payment modes including credit/debit cards, net banking from 50+ banks, UPIs, online wallets, EMIs, PayLater, etc.
• Customization: When it comes to customization, CCavenue offers limited customization options for the checkout page. Conversely, Razorpay provides extensive customization compared to CCAvenue for the checkout page and branding.
• Marketing Tools: CCAvenue provides their users with a range of marketing tools to help them attract customers and earn more. In contrast, Razorpay also offers marketing tools for promotion and discounts, but it is not robust as compared to CCAvenue.
• Invoice Payments: CCAvenue and Razorpay both support invoice payments to help businesses to generate and send bills effortlessly. However, Razorpay has an upper hand over CCAvenue due to options like unlimited invoices, partial payments, automated invoice generation etc.
• Analytics: CCAvenue provides real-time statistical reports with a 360° view of your business performance. Similarly, Razorpay and Razorpay alternatives also provide aggregated data from multiple stores and payment gateways in one place.
• Language Support: CCAvenue supports multilingual checkout pages with 8 Indian and over 10 international languages. Alternatively, Razorpay also offers Vernacular Checkout, which is available in Hindi, Tamil, Bengali, Telugu, Marathi, Gujarati, and Kannada.

CCAvenue vs. Razorpay: Integration

CCAvenue and Razorpay both offer seamless integration with popular e-commerce platforms, content management systems, and custom-built websites. However, Razorpay's modern APIs and developer tools make the integration process smoother and more efficient, allowing businesses to go live with their payment gateway quickly.

CCAvenue and Razorpay: User Interface

Razorpay's intuitive user interface and modern design make it easy for businesses to navigate through the platform and manage their payment operations effectively. In contrast, CCAvenue's interface may feel cluttered and outdated to some users, requiring more time to familiarize themselves with the platform.

Razorpay vs CCAvenue: Settlement Time

Razorpay settles funds in 2 days for domestic transactions and 7 days for international transactions. On the other hand, CCAvenue usually settles funds in 2 to 3 days, and sometimes even within a few hours. CCAvenue is better if you need faster access to your funds, as it offers quicker settlement times compared to Razorpay.
 

CCAvenue vs. Razorpay: Pricing

CCAvenue offers competitive pricing plans with flexible transaction fees based on the volume of transactions processed. It charges you around 2-5% of the transaction fee depending upon the payment type.

Razorpay follows a transparent pricing model with no setup fees and competitive transaction rates. It charges flat 2% plus GST on domestic transactions and 3% on international transactions.

CCAvenue or Razorpay: Customer Support

CCAvenue provides customer support through email, and live chat for prompt assistance to users facing any issues or inquiries. Whereas, Razorpay offers comprehensive customer support through email and chat, along with community forums and online knowledge base provides valuable insights and troubleshooting tips to users seeking self-help solutions. However, the support response time is slower compared to CCAvenue.

Which is Better, CCAvenue or Razorpay?

Both CCAvenue and Razorpay are reputable payment gateway solutions with their unique strengths and offerings. CCAvenue is well-suited for businesses seeking a wide range of payment options and global reach, while Razorpay appeals to those prioritizing modern interface design, developer-friendly APIs, and transparent pricing.

Ultimately, the choice between CCAvenue and Razorpay depends on your specific business requirements, budget considerations, and integration preferences.