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  3. CallerDesk VS SanCCS Cloud

CallerDesk VS SanCCS Cloud

Let’s have a side-by-side comparison of CallerDesk vs SanCCS Cloud to find out which one is better. This software comparison between CallerDesk and SanCCS Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CallerDesk or SanCCS Cloud fits your business.

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CallerDesk
CallerDesk

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SanCCS Cloud
SanCCS Cloud

5

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CallerDesk
CallerDesk

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SanCCS Cloud
SanCCS Cloud

5

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  • img 1 Ratings & 1 Reviews
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Pricing

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Price Plans

₹ 999

Mini Call Center (/agent/month ( Billed Yearly ))

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₹ 1799

SanCCS Cloud

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  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

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5

1 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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The platform is really user friendly. You can drive yourself into very deep tech...Read more - gaurav Nov 22, 2021

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked IVR Facility
  • checked Auto Reminder
  • checked Auto Survey
  • checked Security & Activity
  • checked Call Analytics
  • checked Lead Management
  • checked Email and SMS Notifications
  • checked In-Call Transfer
  • checked Click to Call
  • checked Office Time Schedule
  • checked Call Routing
  • checked Broadcast Scheduling
  • checked Automatic Call Distribution
  • checked Skill Based Routing
  • checked Real Time Analytics and Report
  • checked Voicemail to Email/Voicemail Groups
  • checked Route by Caller ID
  • checked Remote Office Support
  • checked Music on Hold/Music on Transfer
  • checked Call Conference
  • checked Blind/Call Transfer
  • checked Automated Attendant
  • checked Remote Extensions
  • checked Self Designable Web based CRM
  • checked Click to Call Integration
  • checked Agent Performance MIS
  • checked Seamless Integration
  • checked Multilevel IVR
  • checked Third Party CRM Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Cube Call centre Solution

Cube Call centre Solution

MyOperator

MyOperator

SanCCS

SanCCS

DialDesk

DialDesk

See all CallerDesk alternatives img
SanCCS

SanCCS

Cube Call centre Solution

Cube Call centre Solution

MyOperator

MyOperator

DialDesk

DialDesk

See all SanCCS Cloud alternatives img

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CallerDesk vs SanCCS Cloud Comparison FAQs

Software questions,
answered

While CallerDesk offers customized features, SanCCS Cloud has diverse modules. Select between CallerDesk or SanCCS Cloud as per your business needs.

Both these products offer similar features but with a different approach. While CallerDesk emphasizes on user experiences, SanCCS Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While CallerDesk offers add-ons along with essential features, SanCCS Cloud emphasizes on customization.

No, the difference between CallerDesk and SanCCS Cloud lies in terms of features and functionalities. While CallerDesk can be customized as per the user’s needs, SanCCS Cloud addresses the diverse audience.

It depends upon your business requirement. Both CallerDesk and SanCCS Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CallerDesk is customizable, CallerDesk offers comprehensive modules.

A Quick Comparison Between CallerDesk vs SanCCS Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of CallerDesk vs SanCCS Cloud In terms of Features
  • Comparison Between CallerDesk and SanCCS Cloud In terms of Deployment Type
  • CallerDesk or SanCCS Cloud: Which Is Ideal for Your Industry
  • Which Is Better? - CallerDesk or SanCCS Cloud

Comparison of CallerDesk vs SanCCS Cloud In terms of Features

CallerDesk includes features like IVR Facility, Auto Reminder, Auto Survey and Security & Activity. SanCCS Cloud is known for functionalities like Automatic Device Recognition, Skill Based Routing, Real Time Analytics and Voicemail. When you compare CallerDesk vs SanCCS Cloud, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CallerDesk and SanCCS Cloud In terms of Deployment Type

While CallerDesk supports Web Based deployment; SanCCS Cloud is suitable for Web Based deployment. While selecting between CallerDesk and SanCCS Cloud, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CallerDesk or SanCCS Cloud: Which Is Ideal for Your Industry

CallerDesk is ideal for industries like All Industries. For All Industries, SanCCS Cloud is a better choice. If you are confused between CallerDesk or SanCCS Cloud, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CallerDesk or SanCCS Cloud

CallerDesk and SanCCS Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CallerDesk and SanCCS Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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