CallerDesk VS Diabolocom

Let’s have a side-by-side comparison of CallerDesk vs Diabolocom to find out which one is better. This software comparison between CallerDesk and Diabolocom is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CallerDesk or Diabolocom fits your business.

Comparison

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CallerDesk

4.1

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Diabolocom

4.2

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Pricing

Price Plans

₹ 999

Mini Call Center (/agent/month ( Billed Yearly ))

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Price on Request

Get customise plan according to your business requirement

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.1

6 Ratings & 0 Reviews

Features 4.4

Value for Money 4.0

Ease of Use 4.0

Customer Support 4.0

Likelihood to Recommend

4.2

4 Ratings & 0 Reviews

Features 3.8

Value for Money 4.2

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

Reviews

Verified customer reviews

Rating

Sasikumar Reddy Jan 28, 2025

Rating

Sungjoon Park Jan 13, 2025

Rating

jahzeel Jan 29, 2025

Rating

Ajay Korram Jan 29, 2025

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

ITES
BPO
Contact Center

Features

Product features

IVR Facility
Auto Reminder
Auto Survey
Security & Activity
Call Analytics
Lead Management
Email and SMS Notifications
In-Call Transfer
Click to Call
Office Time Schedule
Call Routing
Broadcast Scheduling

Improve call processing time
Manage incoming call traffic
Reduce waiting times
Improve query processing time
Authenticate & personalize calls
Increase conversion rate
Optimize team’s occupancy rate
Improve debt collection rates
Improve prospection & sales
Improve workforce flexibility

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

Nederlands
English
français
Italiano
Português
Español

Alternatives

Top Alternative Products

Freshdesk Contact Center

Cube Call centre Solution

MyOperator

SanCCS

See all CallerDesk alternatives

Freshdesk Contact Center

Cube Call centre Solution

MyOperator

SanCCS

See all Diabolocom alternatives

CallerDesk vs Diabolocom Comparison FAQs

Software questions,
answered

While CallerDesk offers customized features, Diabolocom has diverse modules. Select between CallerDesk or Diabolocom as per your business needs.

Both these products offer similar features but with a different approach. While CallerDesk emphasizes on user experiences, Diabolocom focuses on functionalities.

It all depends on the functionalities that you prefer. While CallerDesk offers add-ons along with essential features, Diabolocom emphasizes on customization.

No, the difference between CallerDesk and Diabolocom lies in terms of features and functionalities. While CallerDesk can be customized as per the user’s needs, Diabolocom addresses the diverse audience.

It depends upon your business requirement. Both CallerDesk and Diabolocom provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CallerDesk is customizable, CallerDesk offers comprehensive modules.

A Quick Comparison Between CallerDesk vs Diabolocom

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of CallerDesk vs Diabolocom In terms of Features
Comparison Between CallerDesk and Diabolocom In terms of Deployment Type
CallerDesk or Diabolocom: Which Is Ideal for Your Industry
Which Is Better? - CallerDesk or Diabolocom

Comparison of CallerDesk vs Diabolocom In terms of Features

CallerDesk includes features like IVR Facility, Auto Reminder, Auto Survey and Security & Activity. Diabolocom is known for functionalities like Multitrack clip improvements, Document Tracking, Reduce Email Clutter and Time- Table. When you compare CallerDesk vs Diabolocom, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CallerDesk and Diabolocom In terms of Deployment Type

While CallerDesk supports Web Based deployment; Diabolocom is suitable for Web Based deployment. While selecting between CallerDesk and Diabolocom, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CallerDesk or Diabolocom: Which Is Ideal for Your Industry

CallerDesk is ideal for industries like All Industries. For ITES, BPO and Contact Center, Diabolocom is a better choice. If you are confused between CallerDesk or Diabolocom, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CallerDesk or Diabolocom

CallerDesk and Diabolocom can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CallerDesk and Diabolocom during demo to decide which one is best for your business.

Author: Techjockey Team

CallerDesk VS Diabolocom

We provide the best software solution for your business needs

CallerDesk vs Diabolocom Comparison FAQs

Is CallerDesk better than Diabolocom?

Are CallerDesk and Diabolocom same?

Which is better CallerDesk or Diabolocom?

Is CallerDesk the same as Diabolocom?

Can CallerDesk replace Diabolocom?

What is the difference between CallerDesk and Diabolocom?

A Quick Comparison Between CallerDesk vs Diabolocom

Comparison of CallerDesk vs Diabolocom In terms of Features

Comparison Between CallerDesk and Diabolocom In terms of Deployment Type

CallerDesk or Diabolocom: Which Is Ideal for Your Industry

Which Is Better? - CallerDesk or Diabolocom

CallerDesk VS Diabolocom

We provide the best software solution for your business needs

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CallerDesk vs Diabolocom Comparison FAQs

Is CallerDesk better than Diabolocom?

Are CallerDesk and Diabolocom same?

Which is better CallerDesk or Diabolocom?

Is CallerDesk the same as Diabolocom?

Can CallerDesk replace Diabolocom?

What is the difference between CallerDesk and Diabolocom?

A Quick Comparison Between CallerDesk vs Diabolocom

Comparison of CallerDesk vs Diabolocom In terms of Features

Comparison Between CallerDesk and Diabolocom In terms of Deployment Type

CallerDesk or Diabolocom: Which Is Ideal for Your Industry

Which Is Better? - CallerDesk or Diabolocom

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