DCdial

Call Center Software

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Platform

Starting at

₹ 999 /Monthly

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Starting at

$ 79 /Yearly

Get Best Price

All industries

ITES
BPO
Contact Center
Banking

IVR Facility
Auto Reminder
Auto Survey
Security & Activity
Call Analytics

View all CallerDesk features

Skills Tracking
Remote Immobilization
Local Moves
Priority Support
Mailing List

View all DCdial features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between CallerDesk and DCdial

Let’s have a detailed comparison of CallerDesk vs DCdial to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether CallerDesk or DCdial fits your business.

Comparison of CallerDesk vs DCdial In terms of Features

CallerDesk includes features like IVR Facility, Auto Reminder, Auto Survey and Security & Activity. DCdial is known for functionalities like Skills Tracking, Remote Immobilization, Local Moves and Priority Support. When you compare CallerDesk vs DCdial, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CallerDesk and DCdial In terms of Deployment Type

While CallerDesk supports Web Based deployment; DCdial is suitable for Web Based deployment. While selecting between CallerDesk and DCdial, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CallerDesk or DCdial: Which Is Ideal for Your Industry

CallerDesk is ideal for industries like All Industries. For ITES, BPO and Contact Center, DCdial is a better choice. If you are confused between CallerDesk or DCdial, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CallerDesk or DCdial

CallerDesk and DCdial can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CallerDesk and DCdial during demo to decide which one is best for your business.

FAQs

Is CallerDesk better than DCdial?

While CallerDesk offers customized features, DCdial has diverse modules. Select between CallerDesk or DCdial as per your business needs.

Are CallerDesk and DCdial same?

Both these products offer similar features but with a different approach. While CallerDesk emphasizes on user experiences, DCdial focuses on functionalities.

Which is better CallerDesk or DCdial?

It all depends on the functionalities that you prefer. While CallerDesk offers add-ons along with essential features, DCdial emphasizes on customization.

Is CallerDesk the same as DCdial?

No, the difference between CallerDesk and DCdial lies in terms of features and functionalities. While CallerDesk can be customized as per the user’s needs, DCdial addresses the diverse audience.

Can CallerDesk replace DCdial?

It depends upon your business requirement. Both CallerDesk and DCdial provides standard features to cater diverse industry needs.

What is the difference between CallerDesk and DCdial?

The difference lies in terms of the user interface and functionalities. While CallerDesk is customizable, CallerDesk offers comprehensive modules.