Braze VS Kapture CX

Let’s have a side-by-side comparison of Braze vs Kapture CX to find out which one is better. This software comparison between Braze and Kapture CX is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Braze or Kapture CX fits your business.

Comparison

Add Product

Braze

Get Free Demo

Kapture CX

4.2

Get Free Demo

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

₹ 4000

Essential

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.2

16 Ratings & 16 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.2

Customer Support 4.1

Likelihood to Recommend

See all Kapture CX reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Its user friendly interface ,easy accessibility - Srijit Saha Sep 05, 2024

We've been incredibly impressed with how Kapture has transformed our customer su...Read more - Hemant Sahoo Sep 04, 2024

Cons

Not Available

Currently no cons are available. Please check back later

We need to use an additional dialer to do inbound and outbound calls.Can be mor...Read more - Srijit Saha Sep 05, 2024

As of now, we have nothing to dislike about. - Hemant Sahoo Sep 04, 2024

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Captured by Kapture CRM

Hemant Sahoo Sep 04, 2024

Experience good till date

Haroon Jalal Sep 03, 2024

See all Kapture CX reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Reporting & Analytics
Marketing Automation
Customer Engagement
Analytics/ROI Tracking
Email Drip Campaigns
Email Marketing
Push Notifications
Segmentation Templates
Data streaming & sharing
Multi-Language Support

Dashboard
Call Logging
Customer Support
Collaboration
360° Customer View
Omnichannel
Seamless Sales, Service & Support
Customer Service
Call Center Management
Audit Trail
Routing
Customizable Branding
Mobile App
Ticketing Management
Chatbot
Analytics & Reporting
Agent Assist
Dashboards
Live Chat

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Froged

FigPii

Varta

Birdeye

See all Braze alternatives

Froged

FigPii

Varta

Birdeye

See all Kapture CX alternatives

Braze vs Kapture CX Comparison FAQs

Software questions,
answered

While Braze offers customized features, Kapture CX has diverse modules. Select between Braze or Kapture CX as per your business needs.

Both these products offer similar features but with a different approach. While Braze emphasizes on user experiences, Kapture CX focuses on functionalities.

It all depends on the functionalities that you prefer. While Braze offers add-ons along with essential features, Kapture CX emphasizes on customization.

No, the difference between Braze and Kapture CX lies in terms of features and functionalities. While Braze can be customized as per the user’s needs, Kapture CX addresses the diverse audience.

It depends upon your business requirement. Both Braze and Kapture CX provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Braze is customizable, Braze offers comprehensive modules.

A Quick Comparison Between Braze vs Kapture CX

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Braze vs Kapture CX In terms of Features
Comparison Between Braze and Kapture CX In terms of Deployment Type
Braze or Kapture CX: Which Is Ideal for Your Industry
Which Is Better? - Braze or Kapture CX

Comparison of Braze vs Kapture CX In terms of Features

Braze includes features like Reporting & Analytics, Marketing Automation, Customer Engagement and Analytics/ROI Tracking. Kapture CX is known for functionalities like Dashboard, Call Logging, Customer Support and Collaboration. When you compare Braze vs Kapture CX, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Braze and Kapture CX In terms of Deployment Type

While Braze supports Web Based deployment; Kapture CX is suitable for Web Based deployment. While selecting between Braze and Kapture CX, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Braze or Kapture CX: Which Is Ideal for Your Industry

Braze is ideal for industries like All Industries. For All Industries, Kapture CX is a better choice. If you are confused between Braze or Kapture CX, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Braze or Kapture CX

Braze and Kapture CX can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Braze and Kapture CX during demo to decide which one is best for your business.

Author: Techjockey Team

Braze VS Kapture CX

We provide the best software solution for your business needs

Braze vs Kapture CX Comparison FAQs

Is Braze better than Kapture CX?

Are Braze and Kapture CX same?

Which is better Braze or Kapture CX?

Is Braze the same as Kapture CX?

Can Braze replace Kapture CX?

What is the difference between Braze and Kapture CX?

A Quick Comparison Between Braze vs Kapture CX

Comparison of Braze vs Kapture CX In terms of Features

Comparison Between Braze and Kapture CX In terms of Deployment Type

Braze or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - Braze or Kapture CX

Braze VS Kapture CX

We provide the best software solution for your business needs

We've sent an OTP verification code to

Braze vs Kapture CX Comparison FAQs

Is Braze better than Kapture CX?

Are Braze and Kapture CX same?

Which is better Braze or Kapture CX?

Is Braze the same as Kapture CX?

Can Braze replace Kapture CX?

What is the difference between Braze and Kapture CX?

A Quick Comparison Between Braze vs Kapture CX

Comparison of Braze vs Kapture CX In terms of Features

Comparison Between Braze and Kapture CX In terms of Deployment Type

Braze or Kapture CX: Which Is Ideal for Your Industry

Which Is Better? - Braze or Kapture CX

We've sent an OTP verification
code to