Botbiz VS Zendesk

Let’s have a side-by-side comparison of Botbiz vs Zendesk to find out which one is better. This software comparison between Botbiz and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Botbiz or Zendesk fits your business.

Comparison

Add Product

Botbiz

4.2

Get Free Demo

Zendesk

4.6

Get Free Demo

Pricing

Price Plans

₹ 5499

Scale

View Details

$ 69

Suite Team

$ 115

Suite Growth

$ 149

Suite Professional

View Details

Techjockey Verified
Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.2

3 Ratings & 0 Reviews

Features 4

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

4.6

2 Ratings & 1 Reviews

Features 4.5

Value for Money 5

Ease of Use 5

Customer Support 4

Likelihood to Recommend

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Botbiz alternatives

Freshchat

PlugtoChat

Chatwoot

Tiledesk

See all Zendesk alternatives

Botbiz vs Zendesk Comparison FAQs

Software questions,
answered

While Botbiz offers customized features, Zendesk has diverse modules. Select between Botbiz or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Botbiz emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Botbiz offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Botbiz and Zendesk lies in terms of features and functionalities. While Botbiz can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Botbiz and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Botbiz is customizable, Botbiz offers comprehensive modules.

A Quick Comparison Between Botbiz vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Botbiz vs Zendesk In terms of Features
Comparison Between Botbiz and Zendesk In terms of Deployment Type
Botbiz or Zendesk: Which Is Ideal for Your Industry
Which Is Better? - Botbiz or Zendesk

Comparison of Botbiz vs Zendesk In terms of Features

Botbiz includes features like Live Chat, Chatbot, Broadcast and Templates. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Botbiz vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Botbiz and Zendesk In terms of Deployment Type

While Botbiz supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Botbiz and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Botbiz or Zendesk: Which Is Ideal for Your Industry

Botbiz is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Botbiz or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Botbiz or Zendesk

Botbiz and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Botbiz and Zendesk during demo to decide which one is best for your business.

Author: Techjockey Team

Botbiz VS Zendesk

We provide the best software solution for your business needs

Botbiz vs Zendesk Comparison FAQs

Is Botbiz better than Zendesk?

Are Botbiz and Zendesk same?

Which is better Botbiz or Zendesk?

Is Botbiz the same as Zendesk?

Can Botbiz replace Zendesk?

What is the difference between Botbiz and Zendesk?

A Quick Comparison Between Botbiz vs Zendesk

Comparison of Botbiz vs Zendesk In terms of Features

Comparison Between Botbiz and Zendesk In terms of Deployment Type

Botbiz or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - Botbiz or Zendesk

Botbiz VS Zendesk

We provide the best software solution for your business needs

We've sent an OTP verification code to

Botbiz vs Zendesk Comparison FAQs

Is Botbiz better than Zendesk?

Are Botbiz and Zendesk same?

Which is better Botbiz or Zendesk?

Is Botbiz the same as Zendesk?

Can Botbiz replace Zendesk?

What is the difference between Botbiz and Zendesk?

A Quick Comparison Between Botbiz vs Zendesk

Comparison of Botbiz vs Zendesk In terms of Features

Comparison Between Botbiz and Zendesk In terms of Deployment Type

Botbiz or Zendesk: Which Is Ideal for Your Industry

Which Is Better? - Botbiz or Zendesk

We've sent an OTP verification
code to