Botbiz VS Freshchat

Let’s have a side-by-side comparison of Botbiz vs Freshchat to find out which one is better. This software comparison between Botbiz and Freshchat is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Botbiz or Freshchat fits your business.

Comparison

Pricing

Price Plans

₹ 5499

Scale

View Details

₹ 1799

Growth (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 4799

Pro (/agent/month, billed monthly) (/agent/month, billed annually)

₹ 7699

Enterprise (/agent/month, billed monthly) (/agent/month, billed annually)

View Details

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Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.2

3 Ratings & 0 Reviews

Features 4

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.3

Likelihood to Recommend

4.5

4 Ratings & 0 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 4.2

Customer Support 4.5

Likelihood to Recommend

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Live Chat
Chatbot Builder
Bulk Broadcast
Template Messages
Team Member
Webhook Workflow
SMS & Email Integration
Contact Management

Assignment Rules
Chat Bot
IP Whitelisting
Authentication
Email, social, chat, phone channels
Agent Scripts
Speech Enabled IVR
Offline Experience
Auto-Resolve
Chatbot Analytics
Messaging
Custom Reports
Agent Assist AI
Omniroute
Voicebot
Multilingual
Roles & Permissions
Live Translate
Priority Inbox
Canned Responses
Private Notes
User Events & Timeline
User Segmentation
Dashboards
Facebook Messenger
Team Inbox Lite
Files
Performance Reports
CSAT Surveys
WhatsApp Business
IntelliAssign
Co-Browsing
Abandoned Call Metrics

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

PlugtoChat

Chatwoot

Tiledesk

Zoho SalesIQ

See all Botbiz alternatives

Zoho SalesIQ

Zendesk

Chatwoot

PlugtoChat

See all Freshchat alternatives

Botbiz vs Freshchat Comparison FAQs

Software questions,
answered

While Botbiz offers customized features, Freshchat has diverse modules. Select between Botbiz or Freshchat as per your business needs.

Both these products offer similar features but with a different approach. While Botbiz emphasizes on user experiences, Freshchat focuses on functionalities.

It all depends on the functionalities that you prefer. While Botbiz offers add-ons along with essential features, Freshchat emphasizes on customization.

No, the difference between Botbiz and Freshchat lies in terms of features and functionalities. While Botbiz can be customized as per the user’s needs, Freshchat addresses the diverse audience.

It depends upon your business requirement. Both Botbiz and Freshchat provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Botbiz is customizable, Botbiz offers comprehensive modules.

A Quick Comparison Between Botbiz vs Freshchat

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Botbiz vs Freshchat In terms of Features
Comparison Between Botbiz and Freshchat In terms of Deployment Type
Botbiz or Freshchat: Which Is Ideal for Your Industry
Which Is Better? - Botbiz or Freshchat

Comparison of Botbiz vs Freshchat In terms of Features

Botbiz includes features like Live Chat, Chatbot, Broadcast and Templates. Freshchat is known for functionalities like Assignment Rules, Chat Bot, IP Whitelisting and Authentication. When you compare Botbiz vs Freshchat, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Botbiz and Freshchat In terms of Deployment Type

While Botbiz supports Web Based deployment; Freshchat is suitable for Web Based deployment. While selecting between Botbiz and Freshchat, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Botbiz or Freshchat: Which Is Ideal for Your Industry

Botbiz is ideal for industries like All Industries. For All Industries, Freshchat is a better choice. If you are confused between Botbiz or Freshchat, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Botbiz or Freshchat

Botbiz and Freshchat can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Botbiz and Freshchat during demo to decide which one is best for your business.

Author: Techjockey Team

Botbiz VS Freshchat

We provide the best software solution for your business needs

Botbiz vs Freshchat Comparison FAQs

Is Botbiz better than Freshchat?

Are Botbiz and Freshchat same?

Which is better Botbiz or Freshchat?

Is Botbiz the same as Freshchat?

Can Botbiz replace Freshchat?

What is the difference between Botbiz and Freshchat?

A Quick Comparison Between Botbiz vs Freshchat

Comparison of Botbiz vs Freshchat In terms of Features

Comparison Between Botbiz and Freshchat In terms of Deployment Type

Botbiz or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - Botbiz or Freshchat

Botbiz VS Freshchat

We provide the best software solution for your business needs

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Botbiz vs Freshchat Comparison FAQs

Is Botbiz better than Freshchat?

Are Botbiz and Freshchat same?

Which is better Botbiz or Freshchat?

Is Botbiz the same as Freshchat?

Can Botbiz replace Freshchat?

What is the difference between Botbiz and Freshchat?

A Quick Comparison Between Botbiz vs Freshchat

Comparison of Botbiz vs Freshchat In terms of Features

Comparison Between Botbiz and Freshchat In terms of Deployment Type

Botbiz or Freshchat: Which Is Ideal for Your Industry

Which Is Better? - Botbiz or Freshchat

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