BMC Helix ITSM

IT Service Management Tools

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BMC Helix ITSM Alternatives

Servicenow

IT Service Management Tools

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Servicenow Alternatives

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All industries

All industries

Modern persona-based UX
Comprehensive and intuitive service
BMC Helix Multi-Cloud Service Management
Cognitive automation capabilities
Powerful, stunning reports and visualizations

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Reporting & analytics
Service Management
Incident Management
Collaboration
Workflow designer

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Overall

4.5(3)

Features

4.3

Ease of Use

4.3

Value for Money

4.7

Customer Support

4.3

Likelihood to Recommend

95%

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pros-list-icon We haven't purchased our software yet but it will be one of their recommendations. Posted - Aug 07, 2018

cons_icon N/A Posted - Aug 07, 2018

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between BMC Helix ITSM and Servicenow

Let’s have a detailed comparison of BMC Helix ITSM vs Servicenow to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether BMC Helix ITSM or Servicenow fits your business.

Comparison of BMC Helix ITSM vs Servicenow In terms of Features

BMC Helix ITSM includes features like Modern persona-based UX, Comprehensive and intuitive service, BMC Helix Multi-Cloud Service Management and Cognitive automation capabilities. Servicenow is known for functionalities like Reporting & analytics, Service Management, Incident Management and Collaboration. When you compare BMC Helix ITSM vs Servicenow, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between BMC Helix ITSM and Servicenow In terms of Deployment Type

While BMC Helix ITSM supports Web Based deployment; Servicenow is suitable for Web Based deployment. While selecting between BMC Helix ITSM and Servicenow, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

BMC Helix ITSM or Servicenow: Which Is Ideal for Your Industry

BMC Helix ITSM is ideal for industries like All Industries. For All Industries, Servicenow is a better choice. If you are confused between BMC Helix ITSM or Servicenow, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - BMC Helix ITSM or Servicenow

BMC Helix ITSM and Servicenow can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare BMC Helix ITSM and Servicenow during demo to decide which one is best for your business.

FAQs

Is BMC Helix ITSM better than Servicenow?

While BMC Helix ITSM offers customized features, Servicenow has diverse modules. Select between BMC Helix ITSM or Servicenow as per your business needs.

Are BMC Helix ITSM and Servicenow same?

Both these products offer similar features but with a different approach. While BMC Helix ITSM emphasizes on user experiences, Servicenow focuses on functionalities.

Which is better BMC Helix ITSM or Servicenow?

It all depends on the functionalities that you prefer. While BMC Helix ITSM offers add-ons along with essential features, Servicenow emphasizes on customization.

Is BMC Helix ITSM the same as Servicenow?

No, the difference between BMC Helix ITSM and Servicenow lies in terms of features and functionalities. While BMC Helix ITSM can be customized as per the user’s needs, Servicenow addresses the diverse audience.

Can BMC Helix ITSM replace Servicenow?

It depends upon your business requirement. Both BMC Helix ITSM and Servicenow provides standard features to cater diverse industry needs.

What is the difference between BMC Helix ITSM and Servicenow?

The difference lies in terms of the user interface and functionalities. While BMC Helix ITSM is customizable, BMC Helix ITSM offers comprehensive modules.