BMC Helix ITSM

IT Service Management Tools

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Jira Service Management

IT Service Management Tools

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All industries

All industries

Modern persona-based UX
Comprehensive and intuitive service
BMC Helix Multi-Cloud Service Management
Cognitive automation capabilities
Powerful, stunning reports and visualizations

View all BMC Helix ITSM features

Online & offline Tiffin Request Management
Incident Management
Problem Management
Change Management
Asset Management

View all Jira Service Management features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between BMC Helix ITSM and Jira Service Management

Let’s have a detailed comparison of BMC Helix ITSM vs Jira Service Management to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether BMC Helix ITSM or Jira Service Management fits your business.

Comparison of BMC Helix ITSM vs Jira Service Management In terms of Features

BMC Helix ITSM includes features like Modern persona-based UX, Comprehensive and intuitive service, BMC Helix Multi-Cloud Service Management and Cognitive automation capabilities. Jira Service Management is known for functionalities like Online & offline Tiffin Request Management, Incident Management, Problem Management and Change Management. When you compare BMC Helix ITSM vs Jira Service Management, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between BMC Helix ITSM and Jira Service Management In terms of Deployment Type

While BMC Helix ITSM supports Web Based deployment; Jira Service Management is suitable for Web Based deployment. While selecting between BMC Helix ITSM and Jira Service Management, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

BMC Helix ITSM or Jira Service Management: Which Is Ideal for Your Industry

BMC Helix ITSM is ideal for industries like All Industries. For All Industries, Jira Service Management is a better choice. If you are confused between BMC Helix ITSM or Jira Service Management, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - BMC Helix ITSM or Jira Service Management

BMC Helix ITSM and Jira Service Management can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare BMC Helix ITSM and Jira Service Management during demo to decide which one is best for your business.

FAQs

Is BMC Helix ITSM better than Jira Service Management?

While BMC Helix ITSM offers customized features, Jira Service Management has diverse modules. Select between BMC Helix ITSM or Jira Service Management as per your business needs.

Are BMC Helix ITSM and Jira Service Management same?

Both these products offer similar features but with a different approach. While BMC Helix ITSM emphasizes on user experiences, Jira Service Management focuses on functionalities.

Which is better BMC Helix ITSM or Jira Service Management?

It all depends on the functionalities that you prefer. While BMC Helix ITSM offers add-ons along with essential features, Jira Service Management emphasizes on customization.

Is BMC Helix ITSM the same as Jira Service Management?

No, the difference between BMC Helix ITSM and Jira Service Management lies in terms of features and functionalities. While BMC Helix ITSM can be customized as per the user’s needs, Jira Service Management addresses the diverse audience.

Can BMC Helix ITSM replace Jira Service Management?

It depends upon your business requirement. Both BMC Helix ITSM and Jira Service Management provides standard features to cater diverse industry needs.

What is the difference between BMC Helix ITSM and Jira Service Management?

The difference lies in terms of the user interface and functionalities. While BMC Helix ITSM is customizable, BMC Helix ITSM offers comprehensive modules.