BMC Helix ITSM

IT Service Management Tools

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Invgate Service Desk

IT Service Management Tools

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Price On Request

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All industries

All industries

Modern persona-based UX
Comprehensive and intuitive service
BMC Helix Multi-Cloud Service Management
Cognitive automation capabilities
Powerful, stunning reports and visualizations

View all BMC Helix ITSM features

Ticket Management
Analytics
Self-Service System
Problem Management
Knowledge Base

View all Invgate Service Desk features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between BMC Helix ITSM and Invgate Service Desk

Let’s have a detailed comparison of BMC Helix ITSM vs Invgate Service Desk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether BMC Helix ITSM or Invgate Service Desk fits your business.

Comparison of BMC Helix ITSM vs Invgate Service Desk In terms of Features

BMC Helix ITSM includes features like Modern persona-based UX, Comprehensive and intuitive service, BMC Helix Multi-Cloud Service Management and Cognitive automation capabilities. Invgate Service Desk is known for functionalities like Ticket Management, Analytics, Self-Service System and Problem Management. When you compare BMC Helix ITSM vs Invgate Service Desk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between BMC Helix ITSM and Invgate Service Desk In terms of Deployment Type

While BMC Helix ITSM supports Web Based deployment; Invgate Service Desk is suitable for Web Based deployment. While selecting between BMC Helix ITSM and Invgate Service Desk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

BMC Helix ITSM or Invgate Service Desk: Which Is Ideal for Your Industry

BMC Helix ITSM is ideal for industries like All Industries. For All Industries, Invgate Service Desk is a better choice. If you are confused between BMC Helix ITSM or Invgate Service Desk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - BMC Helix ITSM or Invgate Service Desk

BMC Helix ITSM and Invgate Service Desk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare BMC Helix ITSM and Invgate Service Desk during demo to decide which one is best for your business.

FAQs

Is BMC Helix ITSM better than Invgate Service Desk?

While BMC Helix ITSM offers customized features, Invgate Service Desk has diverse modules. Select between BMC Helix ITSM or Invgate Service Desk as per your business needs.

Are BMC Helix ITSM and Invgate Service Desk same?

Both these products offer similar features but with a different approach. While BMC Helix ITSM emphasizes on user experiences, Invgate Service Desk focuses on functionalities.

Which is better BMC Helix ITSM or Invgate Service Desk?

It all depends on the functionalities that you prefer. While BMC Helix ITSM offers add-ons along with essential features, Invgate Service Desk emphasizes on customization.

Is BMC Helix ITSM the same as Invgate Service Desk?

No, the difference between BMC Helix ITSM and Invgate Service Desk lies in terms of features and functionalities. While BMC Helix ITSM can be customized as per the user’s needs, Invgate Service Desk addresses the diverse audience.

Can BMC Helix ITSM replace Invgate Service Desk?

It depends upon your business requirement. Both BMC Helix ITSM and Invgate Service Desk provides standard features to cater diverse industry needs.

What is the difference between BMC Helix ITSM and Invgate Service Desk?

The difference lies in terms of the user interface and functionalities. While BMC Helix ITSM is customizable, BMC Helix ITSM offers comprehensive modules.