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CircleOne CRM VS Freshdesk

Let’s have a side-by-side comparison of CircleOne CRM vs Freshdesk to find out which one is better. This software comparison between CircleOne CRM and Freshdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CircleOne CRM or Freshdesk fits your business.

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Starting Price

₹ 999 /User/Monthly

View plans arow

Starting Price

₹ 1,399 /month

View plans arow
  • industries All industries
  • industries All industries
  • chek Contact Management
  • chek Email Marketing
  • chek Contact & Account Management
  • chek Opportunity & Pipeline Management
  • chek Customer Contract Management
  • chek Ticket Management
  • chek Agent Shifts
  • chek Agent Scripts
  • chek Email Bot
  • chek Auto-Triage
4.1(1)
str1 4.5
str1 3.5
str1 4
str1 4.5

Likelihood to Recommend

80%

Have you used Freshdesk before?
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pros-list-icon This CRM software provides in-depth insights into the intent of our customers and helps us understand their expectations. A really unique software that uses advanced technologies. Posted - Feb 09, 2021

cons_icon Overall a good CRM software Posted - Feb 09, 2021

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Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between CircleOne CRM and Freshdesk

Let’s have a detailed comparison of CircleOne CRM vs Freshdesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether CircleOne CRM or Freshdesk fits your business.

Comparison of CircleOne CRM vs Freshdesk In terms of Features

CircleOne CRM includes features like Contact Management, Email Marketing, Contact & Account Management and Opportunity & Pipeline Management. Freshdesk is known for functionalities like Ticket Management, Agent Shifts, Agent Scripts and Email Bot. When you compare CircleOne CRM vs Freshdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CircleOne CRM and Freshdesk In terms of Deployment Type

While CircleOne CRM supports Web Based deployment; Freshdesk is suitable for Web Based deployment. While selecting between CircleOne CRM and Freshdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CircleOne CRM or Freshdesk: Which Is Ideal for Your Industry

CircleOne CRM is ideal for industries like All Industries. For All Industries, Freshdesk is a better choice. If you are confused between CircleOne CRM or Freshdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CircleOne CRM or Freshdesk

CircleOne CRM and Freshdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CircleOne CRM and Freshdesk during demo to decide which one is best for your business.

FAQs

While CircleOne CRM offers customized features, Freshdesk has diverse modules. Select between CircleOne CRM or Freshdesk as per your business needs.
Both these products offer similar features but with a different approach. While CircleOne CRM emphasizes on user experiences, Freshdesk focuses on functionalities.
It all depends on the functionalities that you prefer. While CircleOne CRM offers add-ons along with essential features, Freshdesk emphasizes on customization.
No, the difference between CircleOne CRM and Freshdesk lies in terms of features and functionalities. While CircleOne CRM can be customized as per the user’s needs, Freshdesk addresses the diverse audience.
It depends upon your business requirement. Both CircleOne CRM and Freshdesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While CircleOne CRM is customizable, CircleOne CRM offers comprehensive modules.

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