Compare Bitrix24 VS Zendesk Sell

Ratings

Overall ratings

4.4

7 Ratings & 7 Reviews

Features 4.5

Value for Money 4.5

Ease of Use 4.2

Customer Support 4.2

Likelihood to Recommend

See all Bitrix24 reviews

4.4

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.5

Likelihood to Recommend

Pros & Cons

Pros

Bitrix24 is a great option because you can use all the features for free. Second...Read more - Mahesh Kumar Mar 26, 2022

I have found that bitrx 24 platform is great for managing client relationships, ...Read more - Shiv Shankar Mar 25, 2022

Not Available

Currently no pros are available. Please check back later

Cons

Some of the tools on the toolbar are hidden behind other tools, so they are not ...Read more - Mahesh Kumar Mar 26, 2022

Uploading a lot of files at once is extremely time consuming and even prone to e...Read more - Lalit Sah Mar 01, 2022

Not Available

Currently no cons are available. Please check back later

Reviews

Verified customer reviews

Bitrix is an excellent solution for small and large businesses.

Mahesh Kumar Mar 26, 2022

Bitrix 24 offers many features to help team work more effectively.

Shiv Shankar Mar 25, 2022

See all Bitrix24 reviews

Not Available

Currently no reviews are available. Please check back later

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Pipedrive Review: Are There Better Alternatives?

See all (1)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano

English

Question and Answers

Product related question and answers

Is Bitrix24 Cloud based?

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24?

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat?

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

See all Bitrix24 Questions & Answers

How does the Zendesk ticketing system work?

Zendesks ticketing system centralizes customer interactions by converting emails... Read more

Is Zendesk an open API?

Yes, Zendesk provides an open API that allows developers to integrate and extend... Read more

What team collaboration features do Zendesk provide?

Zendesk offers several team collaboration features, including side conversations... Read more

See all Zendesk Sell Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

Salesforce CRM

Leadhooper

Solid Performers CRM

See all Bitrix24 alternatives

Zoho CRM

Salesforce CRM

Leadhooper

Solid Performers CRM

See all Zendesk Sell alternatives

Bitrix24 vs Zendesk Sell Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, Zendesk Sell has diverse modules. Select between Bitrix24 or Zendesk Sell as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, Zendesk Sell focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, Zendesk Sell emphasizes on customization.

No, the difference between Bitrix24 and Zendesk Sell lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, Zendesk Sell addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and Zendesk Sell provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs Zendesk Sell

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Bitrix24 vs Zendesk Sell In terms of Features
Comparison Between Bitrix24 and Zendesk Sell In terms of Deployment Type
Bitrix24 or Zendesk Sell: Which Is Ideal for Your Industry
Which Is Better? - Bitrix24 or Zendesk Sell

Comparison of Bitrix24 vs Zendesk Sell In terms of Features

Bitrix24 includes features like Opportunity & Pipeline Management, Forecasting & Trends, Customer Insights and Sales Performance Reports. Zendesk Sell is known for functionalities like Opportunity & Pipeline Management, Customer Insights, Sales Performance Reports and Custom Dashboards. When you compare Bitrix24 vs Zendesk Sell, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and Zendesk Sell In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; Zendesk Sell is suitable for Web Based deployment. While selecting between Bitrix24 and Zendesk Sell, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or Zendesk Sell: Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, Zendesk Sell is a better choice. If you are confused between Bitrix24 or Zendesk Sell, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or Zendesk Sell

Bitrix24 and Zendesk Sell can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and Zendesk Sell during demo to decide which one is best for your business.

Author: Virender Singh

Bitrix24 VS Zendesk Sell

We provide the best software solution for your business needs

Bitrix24 vs Zendesk Sell Comparison FAQs

Is Bitrix24 better than Zendesk Sell?

Are Bitrix24 and Zendesk Sell same?

Which is better Bitrix24 or Zendesk Sell?

Is Bitrix24 the same as Zendesk Sell?

Can Bitrix24 replace Zendesk Sell?

What is the difference between Bitrix24 and Zendesk Sell?

A Quick Comparison Between Bitrix24 vs Zendesk Sell

Comparison of Bitrix24 vs Zendesk Sell In terms of Features

Comparison Between Bitrix24 and Zendesk Sell In terms of Deployment Type

Bitrix24 or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or Zendesk Sell

Bitrix24 VS Zendesk Sell

We provide the best software solution for your business needs

We've sent an OTP verification code to

Bitrix24 vs Zendesk Sell Comparison FAQs

Is Bitrix24 better than Zendesk Sell?

Are Bitrix24 and Zendesk Sell same?

Which is better Bitrix24 or Zendesk Sell?

Is Bitrix24 the same as Zendesk Sell?

Can Bitrix24 replace Zendesk Sell?

What is the difference between Bitrix24 and Zendesk Sell?

A Quick Comparison Between Bitrix24 vs Zendesk Sell

Comparison of Bitrix24 vs Zendesk Sell In terms of Features

Comparison Between Bitrix24 and Zendesk Sell In terms of Deployment Type

Bitrix24 or Zendesk Sell: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or Zendesk Sell

We've sent an OTP verification
code to