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Bitrix24 VS TeleCRM

Let’s have a side-by-side comparison of Bitrix24 vs TeleCRM to find out which one is better. This software comparison between Bitrix24 and TeleCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or TeleCRM fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 7 Ratings & 7 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 2 Ratings & 1 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 1990

Bitrix24 Basic (includes 5 users)

₹ 4990

Bitrix24 Standard (includes 50 users)

₹ 9990

Bitrix24 Professional (includes 100 users)

View Details img

₹ 599

Core CRM (Billed Annual)

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.4

7 Ratings & 7 Reviews

81% Likelihood to Recommend

4.3

2 Ratings & 1 Reviews

100% Likelihood to Recommend

Pros & Cons

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Pros

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Bitrix24 is a great option because you can use all the features for free. Second...Read more - Mahesh Kumar Mar 26, 2022

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I have found that bitrx 24 platform is great for managing client relationships, ...Read more - Shiv Shankar Mar 25, 2022

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The support is very accessible, the customisations available are easy to use and...Read more - Shashwat Jun 16, 2023

Cons

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Some of the tools on the toolbar are hidden behind other tools, so they are not ...Read more - Mahesh Kumar Mar 26, 2022

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Uploading a lot of files at once is extremely time consuming and even prone to e...Read more - Lalit Sah Mar 01, 2022

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Bitrix is an excellent solution for small and large businesses.

Mahesh Kumar Mar 26, 2022

Bitrix 24 offers many features to help team work more effectively.

Shiv Shankar Mar 25, 2022

TeleCRM best in the market

Shashwat Jun 16, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Marketing Automation

  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns
  • img Email Marketing
  • img Campaign Management
  • img Lead Nurturing
  • img Customer Journey Tracking
  • img Customer Segmentation
  • img Event-Triggered Workflows
  • img Automated Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Access
  • img eCommerce Integrations
  • img Interactive Voice Response (IVR) Integration

Reporting & Analytics

  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking
  • img Predictive Analytics
  • img Custom Dashboards
  • img Real Time Analytics
  • img Sales Performance Reports
  • img Customer Insights
  • img Campaign Performance
  • img Forecasting & Trends
  • img Performance Tracking

Customer Data Management (CDM)

  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History
  • img Contact Management
  • img Account Management
  • img Customer Profiles
  • img Contact Segmentation
  • img Activity History

Sales Management

  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation
  • img Quote Management
  • img Workflow Automation and Management
  • img Order Management
  • img Opportunity & Pipeline Management
  • img Contract Management
  • img Sales Forecasting
  • img Territory Management
  • img Lead Management
  • img Deal Management
  • img Sales Automation

Collaboration Tools

  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support
  • img Task / Activity Management
  • img Team Communication
  • img Document Sharing & File Storage
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Audit Trails
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots
  • img Predictive Analytics
  • img Lead Scoring
  • img Chatbots

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts
  • img Event-Triggered Notifications
  • img Custom Workflow Alerts
  • img System Errors/Failures
  • img Customer Interaction Alerts
  • img Workflow Trigger Alerts
  • img SLA Violations
  • img Lead Activity Alerts

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgEnglish

Question and Answers

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Product related question and answers

Is Bitrix24 Cloud based? img

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24? img

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat? img

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

How can I provide access to my team member in TeleCRM, if he/she is not a TeleCRM user? img

Provide access by creating a new user account for the team member in TeleCRM. As... Read more

How can I use TeleCRM's analytics and reports for my sales team? img

Use TeleCRM’s analytics and reports to track sales performance, identify trend... Read more

How to integrate marketing tools and social media with TeleCRM? img

Integrate marketing tools and social media by using TeleCRMs built-in connectors... Read more

Alternatives

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Top Alternative Products

Zoho CRM

Zoho CRM


Zendesk Sell

Zendesk Sell


Salesforce CRM

Salesforce CRM


Leadhooper

Leadhooper


See all Bitrix24 alternatives img
Zoho CRM

Zoho CRM


Zendesk Sell

Zendesk Sell


Salesforce CRM

Salesforce CRM


Leadhooper

Leadhooper


See all TeleCRM alternatives img

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Similar Comparison

Bitrix24 vs TeleCRM Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, TeleCRM has diverse modules. Select between Bitrix24 or TeleCRM as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, TeleCRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, TeleCRM emphasizes on customization.

No, the difference between Bitrix24 and TeleCRM lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, TeleCRM addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and TeleCRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs TeleCRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Bitrix24 vs TeleCRM In terms of Features
  • Comparison Between Bitrix24 and TeleCRM In terms of Deployment Type
  • Bitrix24 or TeleCRM: Which Is Ideal for Your Industry
  • Which Is Better? - Bitrix24 or TeleCRM

Comparison of Bitrix24 vs TeleCRM In terms of Features

Bitrix24 includes features like Opportunity & Pipeline Management, Forecasting & Trends, Customer Insights and Sales Performance Reports. TeleCRM is known for functionalities like Call Tracking Reports, Backup & Disaster Recovery, Omnichannel Support and Interactive Voice Response (IVR) Integration. When you compare Bitrix24 vs TeleCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and TeleCRM In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; TeleCRM is suitable for Web Based deployment. While selecting between Bitrix24 and TeleCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or TeleCRM: Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, TeleCRM is a better choice. If you are confused between Bitrix24 or TeleCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or TeleCRM

Bitrix24 and TeleCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and TeleCRM during demo to decide which one is best for your business.

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