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  3. Bitrix24 VS Octapro Sales/service CRM

Bitrix24 VS Octapro Sales/service CRM

Let’s have a side-by-side comparison of Bitrix24 vs Octapro Sales vs service CRM to find out which one is better. This software comparison between Bitrix24 and Octapro Sales and service CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Octapro Sales or service CRM fits your business.

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Bitrix24
Bitrix24

4.4

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Octapro Sales/service CRM
Octapro Sales/service CRM

4.3

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Bitrix24
Bitrix24

4.4

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Octapro Sales/service CRM
Octapro Sales/service CRM

4.3

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  • img 7 Ratings & 7 Reviews
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  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

₹ 1990

Bitrix24 Basic (includes 5 users)

₹ 4990

Bitrix24 Standard (includes 50 users)

₹ 9990

Bitrix24 Professional (includes 100 users)

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  • Lifetime Plan
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.4

7 Ratings & 7 Reviews

81% Likelihood to Recommend

See all Bitrix24 reviews img

4.3

3 Ratings & 3 Reviews

83% Likelihood to Recommend

Pros & Cons

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Pros

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Bitrix24 is a great option because you can use all the features for free. Second...Read more - Mahesh Kumar Mar 26, 2022

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I have found that bitrx 24 platform is great for managing client relationships, ...Read more - Shiv Shankar Mar 25, 2022

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The email combination is fabulous, taking into account programmed email catch fr...Read more - Biswas Dalbehera Feb 10, 2019

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I was curious and put a "feeler" out there and was contacted the next day. They ...Read more - Gagandeep Singh Jun 19, 2018

Cons

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Some of the tools on the toolbar are hidden behind other tools, so they are not ...Read more - Mahesh Kumar Mar 26, 2022

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Uploading a lot of files at once is extremely time consuming and even prone to e...Read more - Lalit Sah Mar 01, 2022

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Bitrix is an excellent solution for small and large businesses.

Mahesh Kumar Mar 26, 2022

Bitrix 24 offers many features to help team work more effectively.

Shiv Shankar Mar 25, 2022

See all Bitrix24 reviews img

Not only a CRM, more than that

Biswas Dalbehera Feb 10, 2019

See all Octapro Sales/service CRM reviews img

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Opportunity & Pipeline Management
  • checked Forecasting & Trends
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Performance Tracking
  • checked Event-Triggered Notifications
  • checked Task / Activity Management
  • checked Quote Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Budget Tracking
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked System Errors/Failures
  • checked Custom Workflow Alerts
  • checked Automated Campaigns
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Lead Nurturing
  • checked Data Import/Export
  • checked Real Time Analytics
  • checked Social Media Integration
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Predictive Analytics
  • checked Order Management
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Lead Management
  • checked Email Marketing
  • checked Deal Management
  • checked API Access
  • checked Third Party Integrations
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Workflow Automation and Management
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked Contact Management
  • checked Sales CRM
  • checked Service CRM
  • checked Customization
  • checked Lead Management
  • checked Contact Management
  • checked Task Management
  • checked Task / Activity Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgEnglish

Question and Answers

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Product related question and answers

Is Bitrix24 Cloud based? img

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24? img

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat? img

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

See all Bitrix24 Questions & Answers img

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Alternatives

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Top Alternative Products

Zoho CRM

Zoho CRM

Zendesk Sell

Zendesk Sell

Salesforce CRM

Salesforce CRM

Leadhooper

Leadhooper

See all Bitrix24 alternatives img
Zoho CRM

Zoho CRM

Zendesk Sell

Zendesk Sell

Salesforce CRM

Salesforce CRM

Leadhooper

Leadhooper

See all Octapro Sales/service CRM alternatives img

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Bitrix24 vs Octapro Sales/service CRM Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, Octapro Sales/service CRM has diverse modules. Select between Bitrix24 or Octapro Sales/service CRM as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, Octapro Sales/service CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, Octapro Sales/service CRM emphasizes on customization.

No, the difference between Bitrix24 and Octapro Sales/service CRM lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, Octapro Sales/service CRM addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and Octapro Sales/service CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs Octapro Sales/service CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Bitrix24 vs Octapro Sales/service CRM In terms of Features
  • Comparison Between Bitrix24 and Octapro Sales/service CRM In terms of Deployment Type
  • Bitrix24 or Octapro Sales/service CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Bitrix24 or Octapro Sales/service CRM

Comparison of Bitrix24 vs Octapro Sales/service CRM In terms of Features

Bitrix24 includes features like Opportunity & Pipeline Management, Forecasting & Trends, Customer Insights and Sales Performance Reports. Octapro Sales/service CRM is known for functionalities like Sales CRM, Service CRM, Customization and Lead Management. When you compare Bitrix24 vs Octapro Sales/service CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and Octapro Sales/service CRM In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; Octapro Sales/service CRM is suitable for Web Based deployment. While selecting between Bitrix24 and Octapro Sales/service CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or Octapro Sales/service CRM: Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, Octapro Sales/service CRM is a better choice. If you are confused between Bitrix24 or Octapro Sales/service CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or Octapro Sales/service CRM

Bitrix24 and Octapro Sales/service CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and Octapro Sales/service CRM during demo to decide which one is best for your business.

Author: Virender Singh

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