Bitrix24 VS FreeCRM

Let’s have a side-by-side comparison of Bitrix24 vs FreeCRM to find out which one is better. This software comparison between Bitrix24 and FreeCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or FreeCRM fits your business.

Comparison

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Bitrix24

4.3

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FreeCRM

4.3

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Pricing

Price Plans

₹ 1990

Basic (includes 5 users)

₹ 4990

Standard (includes 50 users)

₹ 9990

Professional (includes 100 users)

+ 1 more plans

$ 2

Pro

$ 50

Enterprise & HIPAA

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Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.3

16 Ratings & 16 Reviews

Features 4.3

Value for Money 4.4

Ease of Use 4.2

Customer Support 4.2

Likelihood to Recommend

See all Bitrix24 reviews

4.3

10 Ratings & 7 Reviews

Features 4.1

Value for Money 4.4

Ease of Use 4.3

Customer Support 4.4

Likelihood to Recommend

See all FreeCRM reviews

Pros & Cons

Pros

The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025

I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024

The mobile app is functional and even when I am on the go it allows me to stay o...Read more - Smriti Aggrawal Nov 14, 2024

It is not as expansive as other CRMs in terms of third-party integrations. While...Read more - Sanjiv kumar Oct 11, 2024

Cons

The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025

Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024

I noticed that the free plan caps on how much data you can store. - Smriti Aggrawal Nov 14, 2024

I can sync my email accounts and it lets me manage communication directly from t...Read more - Sanjiv kumar Oct 11, 2024

Reviews

Verified customer reviews

Affordable and Feature-Packed but Overwhelming at Times

PRAVIN Jan 02, 2025

Great Integrations but Bugs Can Be Frustrating

Girish Sitoke Dec 18, 2024

See all Bitrix24 reviews

Great Mobile App but Data Storage is Limited

Smriti Aggrawal Nov 14, 2024

Good for Email Management but Limited Integrations

Sanjiv kumar Oct 11, 2024

See all FreeCRM reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Audit Trail
Performance Tracking
Forecasting & Trends
Customer Insights
Sales Performance Reports
Custom Dashboards
Chatbots
GDPR & Data Privacy
Backup & Disaster Recovery
Omnichannel Support
Document Sharing & File Storage
Interactive Voice Response (IVR) Integration
eCommerce Integrations
Marketing Tools Integration
Event-Triggered Notifications
Custom Workflow Alerts
Opportunity & Pipeline Management
Task / Activity Management
Quote Management
Ticketing System
Call Tracking and Recording
Landing Pages & Forms
Touchpoint Monitoring
Budget Tracking
Lead Activity Alerts
SLA Violations
Workflow Trigger Alerts
Customer Interaction Alerts
System Errors/Failures
Email Marketing Tools Integration
Automated Campaigns
Event-Triggered Workflows
Lead Nurturing
Data Import/Export
Real Time Analytics
Social Media Integration
Lead Scoring
Sales Forecasting
Predictive Analytics
Order Management
Account Management
Territory Management
Campaign Management
Lead Management
Email Marketing
Deal Management
API Access
Customer Segmentation
Third Party Integrations
Role-Based Access Control (RBAC)
Activity History
Workflow Automation and Management
Contact Segmentation
Team Communication
Campaign Performance
Calendar Integration
Customer Profiles
Customer Journey Tracking
Sales Automation
Data Encryption
Contact Management

Unlimited Storage
Task / Activity Management
Integration
Reports
Mobile CRM
Task Management
Contact Management
API Access
Customer Support
Third Party Integration

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

Nederlands
English
français
Italiano

English

Question and Answers

Product related question and answers

Is Bitrix24 Cloud based?

Yes, Bitrix24 is a cloud-based CRM platform.

How to send bulk emails with Bitrix24?

Use the CRM’s email marketing tools to create and send bulk email campaigns to... Read more

How to connect with Bitrix24 Live Chat?

Set up Live Chat from the Contact Center module, integrate it with your website,... Read more

See all Bitrix24 Questions & Answers

How can I automate tasks in FreeCRM?

FreeCRM includes automation features that allow you to set up automatic task ass... Read more

Can I use FreeCRM on mobile devices?

Yes, FreeCRM offers mobile access, allowing users to manage their CRM on-the-go.... Read more

How do I generate reports in FreeCRM?

FreeCRM allows users to create customizable reports based on various data sets l... Read more

See all FreeCRM Questions & Answers

Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Bitrix24 alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all FreeCRM alternatives

Bitrix24 vs FreeCRM Comparison FAQs

Software questions,
answered

While Bitrix24 offers customized features, FreeCRM has diverse modules. Select between Bitrix24 or FreeCRM as per your business needs.

Both these products offer similar features but with a different approach. While Bitrix24 emphasizes on user experiences, FreeCRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Bitrix24 offers add-ons along with essential features, FreeCRM emphasizes on customization.

No, the difference between Bitrix24 and FreeCRM lies in terms of features and functionalities. While Bitrix24 can be customized as per the user’s needs, FreeCRM addresses the diverse audience.

It depends upon your business requirement. Both Bitrix24 and FreeCRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bitrix24 is customizable, Bitrix24 offers comprehensive modules.

A Quick Comparison Between Bitrix24 vs FreeCRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Bitrix24 vs FreeCRM In terms of Features
Comparison Between Bitrix24 and FreeCRM In terms of Deployment Type
Bitrix24 or FreeCRM: Which Is Ideal for Your Industry
Which Is Better? - Bitrix24 or FreeCRM

Comparison of Bitrix24 vs FreeCRM In terms of Features

Bitrix24 includes features like Audit Trail, Performance Tracking, Forecasting & Trends and Customer Insights. FreeCRM is known for functionalities like Unlimited Stored Passwords, Task / Activity Management, Integration and Reports. When you compare Bitrix24 vs FreeCRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bitrix24 and FreeCRM In terms of Deployment Type

While Bitrix24 supports Web Based and On Premises deployment; FreeCRM is suitable for Web Based deployment. While selecting between Bitrix24 and FreeCRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bitrix24 or FreeCRM: Which Is Ideal for Your Industry

Bitrix24 is ideal for industries like All Industries. For All Industries, FreeCRM is a better choice. If you are confused between Bitrix24 or FreeCRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bitrix24 or FreeCRM

Bitrix24 and FreeCRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bitrix24 and FreeCRM during demo to decide which one is best for your business.

Author: Saurabh Pandey

Bitrix24 VS FreeCRM

We provide the best software solution for your business needs

Bitrix24 vs FreeCRM Comparison FAQs

Is Bitrix24 better than FreeCRM?

Are Bitrix24 and FreeCRM same?

Which is better Bitrix24 or FreeCRM?

Is Bitrix24 the same as FreeCRM?

Can Bitrix24 replace FreeCRM?

What is the difference between Bitrix24 and FreeCRM?

A Quick Comparison Between Bitrix24 vs FreeCRM

Comparison of Bitrix24 vs FreeCRM In terms of Features

Comparison Between Bitrix24 and FreeCRM In terms of Deployment Type

Bitrix24 or FreeCRM: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or FreeCRM

Bitrix24 VS FreeCRM

We provide the best software solution for your business needs

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Bitrix24 vs FreeCRM Comparison FAQs

Is Bitrix24 better than FreeCRM?

Are Bitrix24 and FreeCRM same?

Which is better Bitrix24 or FreeCRM?

Is Bitrix24 the same as FreeCRM?

Can Bitrix24 replace FreeCRM?

What is the difference between Bitrix24 and FreeCRM?

A Quick Comparison Between Bitrix24 vs FreeCRM

Comparison of Bitrix24 vs FreeCRM In terms of Features

Comparison Between Bitrix24 and FreeCRM In terms of Deployment Type

Bitrix24 or FreeCRM: Which Is Ideal for Your Industry

Which Is Better? - Bitrix24 or FreeCRM

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