Bigin CRM VS D365 Customer Engagement

Let’s have a side-by-side comparison of Bigin CRM vs D365 Customer Engagement to find out which one is better. This software comparison between Bigin CRM and D365 Customer Engagement is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bigin CRM or D365 Customer Engagement fits your business.

Comparison

Pricing

Price Plans

₹ 550

Express

₹ 900

Premier

₹ 1260

Bigin 360

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Price on Request

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Lifetime Plan

Free Trial

Ratings

Overall ratings

4.5

2 Ratings & 0 Reviews

Features 4

Value for Money 4.2

Ease of Use 4.7

Customer Support 5

Likelihood to Recommend

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Reviews

Reviews with Video

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Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

Hospitality
Healthcare
Retail
Tours and Travels
Construction

Features

Customer Data Management (CDM)

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Contact Management
Account Management
Customer Profiles
Contact Segmentation
Activity History

Sales Management

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Quote Management
Workflow Automation and Management
Order Management
Opportunity & Pipeline Management
Contract Management
Sales Forecasting
Territory Management
Lead Management
Deal Management
Sales Automation

Marketing Automation

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Email Marketing
Campaign Management
Lead Nurturing
Customer Journey Tracking
Customer Segmentation
Event-Triggered Workflows
Automated Campaigns

Data Sourcing / Integrations

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Access
eCommerce Integrations
Interactive Voice Response (IVR) Integration

Collaboration Tools

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Task / Activity Management
Team Communication
Document Sharing & File Storage
Omnichannel Support

Security & Compliance

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

Role-Based Access Control (RBAC)
Data Encryption
Audit Trails
Backup & Disaster Recovery
GDPR & Data Privacy

AI & Machine Learning

Predictive Analytics
Lead Scoring
Chatbots

Predictive Analytics
Lead Scoring
Chatbots

Reporting & Analytics

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Predictive Analytics
Custom Dashboards
Real Time Analytics
Sales Performance Reports
Customer Insights
Campaign Performance
Forecasting & Trends
Performance Tracking

Alerts & Notifications

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Event-Triggered Notifications
Custom Workflow Alerts
System Errors/Failures
Customer Interaction Alerts
Workflow Trigger Alerts
SLA Violations
Lead Activity Alerts

Gallery

All Videos & Images

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Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all Bigin CRM alternatives

Zoho CRM

CrmOne

Odoo CRM

Solid Performers CRM

See all D365 Customer Engagement alternatives

Bigin CRM vs D365 Customer Engagement Comparison FAQs

Software questions,
answered

While Bigin CRM offers customized features, D365 Customer Engagement has diverse modules. Select between Bigin CRM or D365 Customer Engagement as per your business needs.

Both these products offer similar features but with a different approach. While Bigin CRM emphasizes on user experiences, D365 Customer Engagement focuses on functionalities.

It all depends on the functionalities that you prefer. While Bigin CRM offers add-ons along with essential features, D365 Customer Engagement emphasizes on customization.

No, the difference between Bigin CRM and D365 Customer Engagement lies in terms of features and functionalities. While Bigin CRM can be customized as per the user’s needs, D365 Customer Engagement addresses the diverse audience.

It depends upon your business requirement. Both Bigin CRM and D365 Customer Engagement provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Bigin CRM is customizable, Bigin CRM offers comprehensive modules.

A Quick Comparison Between Bigin CRM vs D365 Customer Engagement

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of Bigin CRM vs D365 Customer Engagement In terms of Features
Comparison Between Bigin CRM and D365 Customer Engagement In terms of Deployment Type
Bigin CRM or D365 Customer Engagement: Which Is Ideal for Your Industry
Which Is Better? - Bigin CRM or D365 Customer Engagement

Comparison of Bigin CRM vs D365 Customer Engagement In terms of Features

Bigin CRM includes features like Workflow Trigger Alerts, Marketing Tools Integration, Email Marketing Tools Integration and Automated Campaigns. D365 Customer Engagement is known for functionalities like Contact Management, Email Marketing, Lead Management and Campaign Management. When you compare Bigin CRM vs D365 Customer Engagement, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Bigin CRM and D365 Customer Engagement In terms of Deployment Type

While Bigin CRM supports Web Based deployment; D365 Customer Engagement is suitable for Web Based deployment. While selecting between Bigin CRM and D365 Customer Engagement, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Bigin CRM or D365 Customer Engagement: Which Is Ideal for Your Industry

Bigin CRM is ideal for industries like All Industries. For Hospitality, Healthcare and Retail, D365 Customer Engagement is a better choice. If you are confused between Bigin CRM or D365 Customer Engagement, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Bigin CRM or D365 Customer Engagement

Bigin CRM and D365 Customer Engagement can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Bigin CRM and D365 Customer Engagement during demo to decide which one is best for your business.

Author: Saurabh Pandey

Bigin CRM VS D365 Customer Engagement

We provide the best software solution for your business needs

Bigin CRM vs D365 Customer Engagement Comparison FAQs

Is Bigin CRM better than D365 Customer Engagement?

Are Bigin CRM and D365 Customer Engagement same?

Which is better Bigin CRM or D365 Customer Engagement?

Is Bigin CRM the same as D365 Customer Engagement?

Can Bigin CRM replace D365 Customer Engagement?

What is the difference between Bigin CRM and D365 Customer Engagement?

A Quick Comparison Between Bigin CRM vs D365 Customer Engagement

Comparison of Bigin CRM vs D365 Customer Engagement In terms of Features

Comparison Between Bigin CRM and D365 Customer Engagement In terms of Deployment Type

Bigin CRM or D365 Customer Engagement: Which Is Ideal for Your Industry

Which Is Better? - Bigin CRM or D365 Customer Engagement

Bigin CRM VS D365 Customer Engagement

We provide the best software solution for your business needs

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Bigin CRM vs D365 Customer Engagement Comparison FAQs

Is Bigin CRM better than D365 Customer Engagement?

Are Bigin CRM and D365 Customer Engagement same?

Which is better Bigin CRM or D365 Customer Engagement?

Is Bigin CRM the same as D365 Customer Engagement?

Can Bigin CRM replace D365 Customer Engagement?

What is the difference between Bigin CRM and D365 Customer Engagement?

A Quick Comparison Between Bigin CRM vs D365 Customer Engagement

Comparison of Bigin CRM vs D365 Customer Engagement In terms of Features

Comparison Between Bigin CRM and D365 Customer Engagement In terms of Deployment Type

Bigin CRM or D365 Customer Engagement: Which Is Ideal for Your Industry

Which Is Better? - Bigin CRM or D365 Customer Engagement

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