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Awaken Conversations VS inConcert Speech Analytics

Let’s have a side-by-side comparison of Awaken Conversations vs inConcert Speech Analytics to find out which one is better. This software comparison between Awaken Conversations and inConcert Speech Analytics is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Awaken Conversations or inConcert Speech Analytics fits your business.

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgRetail
  • imgE-Commerce
  • imgInsurance
  • imgBPO
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Speech Analytics
  • checked Dashboards
  • checked Behavioral Analysis
  • checked Integrations
  • checked Automatic Transcription
  • checked Reporting & Analytics
  • checked Call Center Management
  • checked Call Recording
  • checked Speech Analytics
  • checked Call Center Management
  • checked Call Recording
  • checked Call Monitoring
  • checked Quality Assurance
  • checked Reporting & Analytics
  • checked Natural Language Processing
  • checked Customer Experience Management
  • checked Dashboards

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

InFormant Speech Analytics

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Vaspian Speech Analytics

Vaspian Speech Analytics


Prodigal

Prodigal


See all Awaken Conversations alternatives img
InFormant Speech Analytics

InFormant Speech Analytics


Enthu AI

Enthu AI


Vaspian Speech Analytics

Vaspian Speech Analytics


Prodigal

Prodigal


See all inConcert Speech Analytics alternatives img

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Similar Comparison

Awaken Conversations vs inConcert Speech Analytics Comparison FAQs

Software questions,
answered

While Awaken Conversations offers customized features, inConcert Speech Analytics has diverse modules. Select between Awaken Conversations or inConcert Speech Analytics as per your business needs.

Both these products offer similar features but with a different approach. While Awaken Conversations emphasizes on user experiences, inConcert Speech Analytics focuses on functionalities.

It all depends on the functionalities that you prefer. While Awaken Conversations offers add-ons along with essential features, inConcert Speech Analytics emphasizes on customization.

No, the difference between Awaken Conversations and inConcert Speech Analytics lies in terms of features and functionalities. While Awaken Conversations can be customized as per the user’s needs, inConcert Speech Analytics addresses the diverse audience.

It depends upon your business requirement. Both Awaken Conversations and inConcert Speech Analytics provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Awaken Conversations is customizable, Awaken Conversations offers comprehensive modules.

A Quick Comparison Between Awaken Conversations vs inConcert Speech Analytics

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Awaken Conversations vs inConcert Speech Analytics In terms of Features
  • Comparison Between Awaken Conversations and inConcert Speech Analytics In terms of Deployment Type
  • Awaken Conversations or inConcert Speech Analytics: Which Is Ideal for Your Industry
  • Which Is Better? - Awaken Conversations or inConcert Speech Analytics

Comparison of Awaken Conversations vs inConcert Speech Analytics In terms of Features

Awaken Conversations includes features like Speech Enabled, Dashboards, Behavioral Targeting and Integrations. inConcert Speech Analytics is known for functionalities like Print Speed - Up to 250 mm/sec, Call Center Management, Call Recording and Call Monitoring. When you compare Awaken Conversations vs inConcert Speech Analytics, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Awaken Conversations and inConcert Speech Analytics In terms of Deployment Type

While Awaken Conversations supports Web Based deployment; inConcert Speech Analytics is suitable for Web Based deployment. While selecting between Awaken Conversations and inConcert Speech Analytics, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Awaken Conversations or inConcert Speech Analytics: Which Is Ideal for Your Industry

Awaken Conversations is ideal for industries like Retail, E-Commerce and Insurance. For All Industries, inConcert Speech Analytics is a better choice. If you are confused between Awaken Conversations or inConcert Speech Analytics, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Awaken Conversations or inConcert Speech Analytics

Awaken Conversations and inConcert Speech Analytics can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Awaken Conversations and inConcert Speech Analytics during demo to decide which one is best for your business.

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